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  1. #31
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    I got this reply from nokia publish

    "Thank you for contacting Ovi Support.

    We are notified the reporting system issue and have raised to our Development
    team to look into that immediately. Once it is resolved, we will get back to
    you as soon as possible.

    Thank you very much for your notification again. Ovi Support always strives for
    improvement on our reporting tools with accuracy and integrity. Should you
    encounter any other problems in the meantime, please contact us and we will
    look into that accordingly."

  2. #32
    Registered User
    Join Date
    Aug 2005
    Posts
    45

    Re: Ovi reports not working?

    I'm having the same issue, I've published an app last Friday and I know for a fact that has seen some downloads due to Ovi Store reviews, media reviews and twitter chatter, I've also bought it myself and friends to test the reporting but I still got 0 purchases. The funny thing is that detail reporting per device shows different figures event though they tell me I have 0 downloads/purchases. I wrote them from my account (Support->Contact Us) and also by email but I got no response from them for two days now. On top of that is was pirated after 4 days in Ovi.
    Unlike some of you I don't have a history of how the application went download wise so when reports will be fixed they can put any value there...nice work Nokia.
    Last edited by moldovan_catalin; 2011-05-17 at 15:37.

  3. #33
    Registered User
    Join Date
    May 2006
    Location
    /home/pip
    Posts
    41

    Re: Ovi reports not working?

    yeah, it's working again...
    piPOIAlert - http://pipoialert.pipip.de

  4. #34
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    yes it has started working for me too

  5. #35
    Registered User
    Join Date
    May 2003
    Posts
    35

    Re: Ovi reports not working?

    Does it happen again? I have noticed sharp drop both in sales and free downloads.

  6. #36
    Registered User
    Join Date
    May 2011
    Posts
    14

    Re: Ovi reports not working?

    it seems that reports are not working again. Anybody else noticed that as of today, May 16?

  7. #37
    Registered User
    Join Date
    May 2006
    Location
    /home/pip
    Posts
    41

    Re: Ovi reports not working?

    yep, my reports got updated on the 14th the last time...
    piPOIAlert - http://pipoialert.pipip.de

  8. #38
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    my reports are not working too

  9. #39
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    Has anyone got a payment from Nokia? We are with Nokia from February and revenues over 550 euros but not received a payment still.

  10. #40
    Registered User
    Join Date
    Jan 2010
    Posts
    272

    Re: Ovi reports not working?

    I also don't see any sales after 14th of June, 2011. Free apps, however, seem to work normally.
    http://www.ic-mobile.com/

  11. #41
    Registered User
    Join Date
    Dec 2004
    Posts
    370

    Re: Ovi reports not working?

    same for me...

  12. #42
    Registered User
    Join Date
    May 2006
    Location
    /home/pip
    Posts
    41

    Re: Ovi reports not working?

    naveen_r6:
    i have exceeded the payment boundary as well but haven't gotten any money or email announcing the payment yet
    piPOIAlert - http://pipoialert.pipip.de

  13. #43
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    @ pipide, today finally I have received an email from Nokia and I think my first payment will be made within 10 days

  14. #44
    Registered User
    Join Date
    Feb 2008
    Posts
    6

    Re: Ovi reports not working?

    Hi. I'm new in ovi publish and I can't see my purchase report. Did you notice the same issue again ?
    Thanks

  15. #45
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    No, my reports are working. I don't find any problem

Page 3 of 40 FirstFirst 12345678910111213 ... LastLast

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