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  1. #46
    Registered User
    Join Date
    Feb 2008
    Posts
    6

    Re: Ovi reports not working?

    Hum, it's strange. Perhaps it's because my app is available only since 06/24 ? I have comment on my app so I'm sure there is at least 1 dowload.

  2. #47
    Registered User
    Join Date
    Oct 2010
    Posts
    256

    Re: Ovi reports not working?

    I remember reading that for some it has taken up to one week to see the first stats...

  3. #48
    Registered User
    Join Date
    Feb 2008
    Posts
    6

    Re: Ovi reports not working?

    Ok, thank you for your information !

  4. #49
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Ovi reports not working?

    Hi jo.le.ouf

    I wonder, are you still facing this issue of not seeing report?

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  5. #50
    Registered User
    Join Date
    Dec 2004
    Posts
    369

    Re: Ovi reports not working?

    Marko her app is only published less than a week of course she still wont see reports....

  6. #51
    Regular Contributor
    Join Date
    Sep 2010
    Posts
    150

    Re: Ovi reports not working?

    just got message that ovi for publishers wont be availabae for two days. It might lead to "regular" problems with reportng databse again for week or something like this, but as previosly did it will be fixed sooner or later. OviStore busines as usual. :-)

  7. #52
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Ovi reports not working?

    Hi there.

    Agree with jetrix, you need to wait for some time for the statistics to become visible.

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  8. #53
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Ovi reports not working?

    Hi there, shaii and developer123

    This is valid information, it is appropriate you got informed about the reasons for the delay.

    Indeed, sometimes it is either a piece of software or hardware that refuses to cooperate =)

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  9. #54
    Regular Contributor
    Join Date
    Sep 2010
    Posts
    150

    Re: Ovi reports not working?

    Quote Originally Posted by Maveric View Post
    Hi there, shaii and developer123

    Indeed, sometimes it is either a piece of software or hardware that refuses to cooperate =)

    Best,
    Marko
    Personally me satisfied with Ovi Store because nokia engeneers so far always make system back on track. ...and as developer I have full understaning and know how sometimes bugs nasty can be. ;-)

  10. #55
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Ovi reports not working?

    Hi there, developer 123

    Thank you for your understanding, and yes - sometimes bugs can be somewhat, let's say interesting, but will be solved sooner or later =)

    Keep up the good work there!

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  11. #56
    Registered User
    Join Date
    May 2011
    Posts
    2

    Re: Ovi reports not working?

    Our app got published on 10th July, 12 days later we still see nothing in the Reporting module and it continues to say "You do not have any published content yet."

    Publish to Ovi support says they are having issues and they are trying to fix.
    Hugely frustrated, are there any ways to see some basic download figures somewhere?

  12. #57
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Ovi reports not working?

    You can only use ovi publish to see the download figures. However to check whether your app is live, you can check the comments for you app. If you start receiving comments then you can be sure that your app is published and only the reports are not working.

    At times ovi reports stop working but it usually gets back within 3 or 4 days.

  13. #58
    Registered User
    Join Date
    Apr 2008
    Posts
    83

    Re: Ovi reports not working?

    My app was published more than a week ago. Still no reports. Two days ago I myself tried to purchase the app, the purchase was successful. But there are no reports shown in OVI yet.

  14. #59
    Registered User
    Join Date
    May 2011
    Posts
    21

    Re: Ovi reports not working?

    Same thing is happened and happening again to me. It may take more than 10 days the report will be proceeded. But you can predict the download count from the shares between phone models. The percentages of downloads from different phones can be found under the report screen. It will give you approximate download count by assuming the minimum percentage as 1 download

  15. #60
    Registered User
    Join Date
    Jul 2011
    Posts
    1

    Re: Ovi reports not working?

    It's really not working on me.

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