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  1. #121
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    Re: Ovi reports not working?

    Andrew, any comments?

  2. #122
    Nokia Developer Expert
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    Re: Ovi reports not working?

    Quote Originally Posted by lostdev View Post
    Andrew, any comments?
    Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

    I will try my best to get this resolved on my end.
    Andrew
    Follow @AndrewAtNokia on Twitter for news and updates about Nokia Publish!
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  3. #123
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    Re: Ovi reports not working?

    Quote Originally Posted by Andrew Nokia View Post


    Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

    I will try my best to get this resolved on my end.
    Thank you for your efforts, Andrew I just want to note that such statistics anomalies are lead to sales drops (and not just in my case), may be because misplacements in categories caused by these anomalies. I really hope that Nokia Store team will fix these issues in the end, because that's our money.

  4. #124
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    Mar 2003
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    67

    Re: Ovi reports not working?

    Quote Originally Posted by Andrew Nokia View Post


    Sorry about this guys. There had been a new issue discovered. I have updated the following post accordingly: http://www.developer.nokia.com/Commu...-Report-Issues.

    I will try my best to get this resolved on my end.
    Thanks Andrew, you are really making a difference here.

  5. #125
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    Oct 2011
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    42

    Re: Ovi reports not working?

    Thanks Andrew for your efforts. I'm a programmer and I know that things can go wrong.

    But I'm here for just one month, and I think that the things here go wrong very usualy .

    /*

    Just a Comment

    To me and in this "problem", or Nokia in this area have bad programmers (I hope not) or have legacy systems that dont know how to integrate. But this is just my opinion.

    */

    But I think that worse than not knowing how much I'm gaining every day, is that I'm unable to do a correct marketing of the app (I'm not sure if the price of my app must go up or down), this for me is the worst.

    Of course this is the worse assuming that the accounts are well made.

    Thanks
    Last edited by cotonet; 2011-12-04 at 02:56.

  6. #126
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    Jan 2011
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    43

    Re: Ovi reports not working?

    Dear Andrew. Tell me, how the lack of updates the statistics on paid applications affected place in the ranking of sales programs for nokia store? It looks like we're losing sales because of your constant problems. And it's not fair that this problem affects only a part of the developers.

  7. #127
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    Aug 2005
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    Michigan USA
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    50

    Re: Ovi reports not working?

    So I'm guessing the problem is still going on as I show no sales for Dec yet? Any ETA on when it will be fixed. Up until recently the reports had been working fairly well updating at an acceptable level. What happened?

    We have been pleased with our Ovi sales increases and want to keep suppling content but these report issues really make that difficult as we feel like we are doing our part and Nokia is letting us down...

  8. #128
    Regular Contributor
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    Sep 2010
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    150

    Re: Ovi reports not working?

    Every month same problem again and again. :-( Are you lacking resources to fix this bug in your reporting system once and for ever? I understand that bugs is usual thing in any software, but seems that you cannot fix it from May. Very annoying. :-(

  9. #129
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    Dec 2010
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    Re: Ovi reports not working?

    This time are now 5 days without reports. Too Much.
    How 'developer 123' say: "Every month same problem again and again."
    We need a definitive solution.
    I have also noticed that the list of best sellers is dislodging.
    Too many problems.
    Thanks for your efforts Andrew.

  10. #130
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    May 2010
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    43

    Re: Ovi reports not working?

    Andrew, you should be promoted. Also, I suggest you explain to your superiors that the best way to talk with developers is not email because maaaan do you take long to reply (or no reply at all).

    For the last 2 weeks, reports began to show erratic behaviour. They stopped working altogether 5 days ago. Team answered saying there's an issue though, so there's that. Any ETAs?

  11. #131
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    Aug 2011
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    Re: Ovi reports not working?

    Same.. Like this since 23th Nov. Our last 7 days revenue appear as +0%.. too sad.

  12. #132
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    Jan 2011
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    43

    Re: Ovi reports not working?

    Sweet.
    They broke it completely.

  13. #133
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    Mar 2008
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    77

    Re: Ovi reports not working?

    Not only the reports, because is happening the same thing of the other month: the ovi store positioning its upside down and we dont get views of the customers

  14. #134
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    Nov 2007
    Location
    India
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    28

    Re: Ovi reports not working?

    Yea...no update of report from 29 th of November..I hope the issue will be resolve quickly.

  15. #135
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    Dec 2010
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    33

    Re: Ovi reports not working?

    Now, not working for the last 7 days.

    Andrew, any comments?

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