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  1. #1
    Registered User
    Join Date
    Apr 2008
    Posts
    69

    Question ovi store questions

    When I have question, I can only send mail to publishtoovi mail box, which respond or not just depending on itself

    Please help me on these questions:

    1. After user purchase one app, need he pay when to download the application again?

    2. Many customer complains in the comments about the difficulties to download the paid version application. Is it a common problem?


    Thank you.

  2. #2
    Nokia Developer Expert
    Join Date
    Mar 2010
    Posts
    15

    Re: ovi store questions

    Hi xuelanding,

    Please email PublishtoOvi.Support@nokia.com with more information such as the content name or link and we can provide additional assistance to both your inquiries.

    thank you
    OviEmma

    ===============================================================
    Quote Originally Posted by xuelanding View Post
    When I have question, I can only send mail to publishtoovi mail box, which respond or not just depending on itself

    Please help me on these questions:

    1. After user purchase one app, need he pay when to download the application again?

    2. Many customer complains in the comments about the difficulties to download the paid version application. Is it a common problem?


    Thank you.

  3. #3
    Registered User
    Join Date
    Apr 2008
    Posts
    69

    Re: ovi store questions

    Mail was sent to PublishtoOvi.Support@nokia.com with project "ovi download questions". Thanks.

  4. #4
    Registered User
    Join Date
    Dec 2004
    Posts
    369

    Re: ovi store questions

    Quote Originally Posted by xuelanding View Post
    When I have question, I can only send mail to publishtoovi mail box, which respond or not just depending on itself

    Please help me on these questions:

    1. After user purchase one app, need he pay when to download the application again?

    2. Many customer complains in the comments about the difficulties to download the paid version application. Is it a common problem?


    Thank you.
    1. depands if the installation fails or if the Ovi store client crashed.
    2. its somewhat common (it used to be more common but some fixes were made)

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