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  1. #1
    Registered User
    Join Date
    Jan 2011
    Posts
    4

    Unable to download published content !

    Hi

    Today my content was published at OVI store.

    A local friend of mine (in India) tried to download the game using his Nokia 6030i Classic - he is able to see the details of the game etc., but is unable to download - gets a message 'The game is not available in your language' and the download button is disabled. The phone setting is 'English' and I had chosen language as 'English' for my content, which passed through QA review and eventually got published.

    Please let know how this can be resolved.

    Thanks
    Venkat
    Last edited by v_lak; 2011-06-20 at 14:17. Reason: Corrected subject title

  2. #2
    Registered User
    Join Date
    Jan 2011
    Posts
    4

    Re: Unable to download published content !

    I shall reply to my own post based on the reply I got from OVI Publisher Support. In India, only users who have Reliance as thier operator can download paid apps ! Others can download only free apps !! (as Reliance is Nokia's operator for India). What this means is that my paid game at
    http://store.ovi.com/content/110831
    cannot be downloaded by all (except those who have Reliance). This hurts as I had intended to target many users from South India, where there are alteast 5 other operators !
    Also my free eval version of the game (which has a restriction of 5 game moves) is yet to be published even though the content files have passed QA review !!

    It appears that all I can do is 'just wait patiently'

    -Venkat
    Last edited by v_lak; 2011-06-20 at 14:05. Reason: Corrected subject title

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