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  1. #1
    Registered User
    Join Date
    Jun 2011
    Posts
    1

    Unhappy Nokia Audio Suite 2.0 serial number request broken?

    Hello,

    I'm trying to get a serial number for Nokia Audio Suite 2.0 from http://www.developer.nokia.com/Resou...l_number.xhtml but when i click "Nokia Audio Suite 2.0" it comes up with this error:

    HTTP Status 500 -

    type Exception report

    message

    description The server encountered an internal error () that prevented it from fulfilling this request.

    exception
    java.lang.NullPointerException
    com.nokia.forum.updatemanager.servlets.NewLicenseServlet.doGet(NewLicenseServlet.java:82)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:617)
    javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
    edu.yale.its.tp.cas.client.filter.CASFilter.doFilter(CASFilter.java:323)
    com.nokia.forum.updatemanager.servlets.filter.CustomSSOFilter.doFilter(CustomSSOFilter.java:27)


    note The full stack trace of the root cause is available in the Apache Tomcat/6.0.29 logs.


    Any advice?

  2. #2
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: Nokia Audio Suite 2.0 serial number request broken?

    Contact nokia.forum.team@nokia.com I would have just reported it but they can send you the serial number if they can't fix the link.

    Ron

  3. #3
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Nokia Audio Suite 2.0 serial number request broken?

    Hi there,

    Yes this seems to be valid problem still. Hope they get this online soon. I have sent a check-up mail to our web team.

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  4. #4
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,098

    Re: Nokia Audio Suite 2.0 serial number request broken?

    Just received a confirmation from the web team - this problem is acked, and the work to fix it is ongoing as I write.
    best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

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