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  1. #1
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Content file(s) expired or about to expire - Mail from Nokia

    Hi,
    Today I got this mail from a ovi id donotreply@ovi.com. Here is the mail
    --------------------------------------------------------------------------------------------------------
    Hi,

    According to our records, the signing certificate for some of your content file/s
    have already expired or are due to expire within 7 days.
    Once expired, the content will no longer be available in Ovi Store. To keep the
    content in the store - edit the affected files and request Nokia signing or upload a
    new signed file. Please remember to submit all edited files to QA.
    List of affected files:

    <a href='http://bigmamemon.dmz/download_items/******'>**********</a> -
    expired. No longer available in Ovi Store
    <a href='http://bigmamemon.dmz/download_items/*******'>***********</a> -
    expired. No longer available in Ovi Store

    Best Regards,

    Ovi Support Team

    Should you have any questions, please contact us through the Support page at
    https://publish.ovi.com/help/content_providers or email us at
    PublishToOvi.Support@nokia.com.

    Regards,

    Ovi Store Publisher Support
    http://bigmamemon.dmz/
    -----------------------------------------------------------------------------------------------
    I have removed my application names from the above mail for privacy. I logged in to ovi publish and checked the expiration date of all my items and found that nothing is getting expired till 2016. Also one strange thing to be noted in this mail is that an website "http://bigmamemon.dmz/" has been quoted which in no way is related to ovi or nokia and the website is not even loading. But they have specified my application names in the mail correctly and also the mail is from donotreply@ovi.com. Has anyone else got this mail, should I do anything about my application getting expired or is someone spamming from ovi mail id. Please help me in this regard. Thanks in advance.

  2. #2
    Registered User
    Join Date
    Jun 2011
    Location
    Poland
    Posts
    9

    Re: Content file(s) expired or about to expire - Mail from Nokia

    I received same email as you and am a little confused.

  3. #3
    Registered User
    Join Date
    Apr 2009
    Location
    Russia
    Posts
    51

    Re: Content file(s) expired or about to expire - Mail from Nokia

    I have got it too today and have send a question to OVI support...

  4. #4
    Registered User
    Join Date
    Oct 2010
    Posts
    8

    Re: Content file(s) expired or about to expire - Mail from Nokia

    I have got it too. It's seems to be a kind of hack.

  5. #5
    Registered User
    Join Date
    Mar 2010
    Location
    Tirgu Mures, Romania
    Posts
    6

    Re: Content file(s) expired or about to expire - Mail from Nokia

    That's really not nice.
    What is strange, is that my contact email for apps are different that publisher email, and the mail was sent to the private email not the public one.

    The email was sent from www.ixonos.com email servers.

  6. #6
    Regular Contributor
    Join Date
    Sep 2010
    Posts
    150

    Re: Content file(s) expired or about to expire - Mail from Nokia

    I got the same email. It seems like next ovi service bug.
    Please, representative from Ovi, it would be nice to get some official explanation.

  7. #7
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: Content file(s) expired or about to expire - Mail from Nokia

    The Nokia Publisher Support Team sends their apologies for this email. There had been a technical issue with the Ovi Publish backend system and several publishers had been emailed with an auto-generated message that their content is to be unpublished. Please be assured that this had been sent by mistake and no further action is required by you to maintain the publishing of your applications.

    Once again I apologize for the unnecessary alarm caused by this matter.

    Regards,
    Andrew

  8. #8
    Regular Contributor
    Join Date
    Dec 2010
    Posts
    63

    Re: Content file(s) expired or about to expire - Mail from Nokia

    Ok - first email was a mistake. Happend to everyone
    Second mail - carelessness ? Does Nokia want to spook their small developer community ? As if Android and iOS domination was not enough ?

  9. #9
    Regular Contributor
    Join Date
    Oct 2010
    Posts
    72

    Re: Content file(s) expired or about to expire - Mail from Nokia

    I have got a second mail too

  10. #10
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: Content file(s) expired or about to expire - Mail from Nokia

    Quote Originally Posted by naveen_r6 View Post
    I have got a second mail too
    Hi all,

    We apologize for the emails indicating that your certificates are about to expire. Your content is not expiring and there is no need for concern. We are testing a new feature in Nokia Publish which will provide alerts should your content certificate expire and we hope to provide this to you in the near future.

    For now, please ignore such emails and I will post again when this has been fixed.

    Andrew

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