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  1. #1
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    Smart Installer - No pending installation

    I have a problem submitting an app to Ovi that’s related to the smart installer. I think this could be a bug with the smart installer.

    The smart installer gives the following message…
    “To continue this installation later, select this icon in your application menu”

    After selecting “Smart installer” icon, the “No pending installation” prompt is displayed. The “Smart Installer” icon is missing after selecting ok button and the application does not install successfully.

    This is with Qt 4.7.1, Symbian^3, Smart Installer build 0.46. The install was created by Qt Creator by ticking the box to include the smart installer.

    Under what circumstances does the smart installer say "“To continue this installation later, select this icon in your application menu”. What can cause “No pending installation”?

    Thanks

    Simon

  2. #2
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    Re: Smart Installer - No pending installation

    hard to say what could be wrong, anyway, do make the c:\logs\ADM folder as suggested in: http://www.developer.nokia.com/Commu...er_for_Symbian to get the logs, they might show better on what is going wrong in there.

  3. #3
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    Re: Smart Installer - No pending installation

    Looking at the the logs....

    06/09/2011 10:16:52 + CStateMachine::Start()
    06/09/2011 10:16:52 - CADMAppUi::ConstructL()
    06/09/2011 10:16:52 + SetState(): 0 -> 1
    06/09/2011 10:16:52 Installer pkg on C: (1)
    06/09/2011 10:16:52 * Parsing 'c:\private\2002CCCE\import\MyInstall.sis'
    06/09/2011 10:16:53 + SM::RunError(): 1, -4
    06/09/2011 10:16:53 ! Uncategorized leave -4, exiting
    06/09/2011 10:16:53 Exiting due to failure 8
    06/09/2011 10:16:53 + SetState(): 1 -> 16

    The smart installer reads the app sis into itself. If it's too large it exits with a Symbian -4 out of memory. The sis in question is about 11Mb which, while large, isn't exceptionally large when an app contains media.

    So the (not so smart) installer needs to....
    - Up it's heap size
    - Give meaningful error message if sis is too large

    Ovi Publish needs to...
    - Give more meaningful advice for this (probably common) error condition
    - Give more advice on how to debug ADM via logs

    Simon Judge

  4. #4
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    Re: Smart Installer - No pending installation

    Looking at the the logs....

    06/09/2011 10:16:52 + CStateMachine::Start()
    06/09/2011 10:16:52 - CADMAppUi::ConstructL()
    06/09/2011 10:16:52 + SetState(): 0 -> 1
    06/09/2011 10:16:52 Installer pkg on C: (1)
    06/09/2011 10:16:52 * Parsing 'c:\private\2002CCCE\import\MyInstall.sis'
    06/09/2011 10:16:53 + SM::RunError(): 1, -4
    06/09/2011 10:16:53 ! Uncategorized leave -4, exiting
    06/09/2011 10:16:53 Exiting due to failure 8
    06/09/2011 10:16:53 + SetState(): 1 -> 16

    The smart installer reads the app sis into itself. If it's too large it exits with a Symbian -4 out of memory. The sis in question is about 11Mb which, while large, isn't exceptionally large when an app contains media.

    So the (not so smart) installer needs to....
    - Up it's heap size
    - Give meaningful error message if sis is too large

    Ovi Publish needs to...
    - Give more meaningful advice for this (probably common) error condition
    - Give more advice on how to debug ADM via logs

    Simon Judge

  5. #5
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    Re: Smart Installer - No pending installation

    And someone needs to fix these forums to stop multiple posts per post.

    S

  6. #6
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    Re: Smart Installer - No pending installation

    see i can answer one of your question why smart installer gives no pending installation, this may be due to two reasons:

    1. By Some means you might have removed the actual smart installer by going inside the application manager.
    2. More than one Qt Applications with smart installer failed to install.

    This is my observation but i am still working on the technical reasons for this. :-(

  7. #7
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    Re: Smart Installer - No pending installation

    gaba88

    Thanks for looking into this but I think the problem is now solved. The install is too large for the smart installer (it installs on it's own without though) and has to be reduced.

    Thanks

    Simon

  8. #8
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    Re: Smart Installer - No pending installation

    please pm me with information of the app submission in Ovi, I'll go see it and will forward any bug reports to Smart installer team.

  9. #9
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    Re: Smart Installer - No pending installation

    I can not find that particular submission, anyway, did forward the information to other teams and lets see whether they would be more successful on finding the submission with the data given..

  10. #10
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    Re: Smart Installer - No pending installation

    ok, next time please do write the names exactly correct, you forgot to write space on the name thus it was really hard to find the app. Anyway, I have few things that do not match:

    1. The logs you are giving appear to not include all things that should be there,
    2. The name of the sis file is not correct
    3. The size is not 11 Mb, it is a bit over 8 M, and installation takes 41 Mb disk space

    Also I managed to install the packet without any problems, basically just extracted it, re-signed and re-packed using the smart installer found from: http://www.developer.nokia.com/Commu...or_Symbian.zip Was using N8 for testing.

  11. #11
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    Re: Smart Installer - No pending installation

    @Jukka, was this "No pending installation" issue reproduced and fixed?
    I've seen a suspicious removal of the SIS file in one test case, and judging on the description on this case there does appear to be a case where the Smart Installer icon is made visible while the app's SIS file is removed from the disc.
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  12. #12
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    Re: Smart Installer - No pending installation

    I was not able to reproduce the problem, also details were not accurate, thus was waiting for developer to correct the details and answer for the last post.

  13. #13
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    Re: Smart Installer - No pending installation

    I have the same problem after press smart installer icon message appear "no bending installation exist" and application never complete installation, dose anyone can tell me why that may be happen?

  14. #14
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    Re: Smart Installer - No pending installation

    symbianyucca Can you Help Please
    I am having problems when packing my application with smart installer.

    When I keep my application Size small(and that is not a choice for me as i need large size to include images etc), Smart Installer Works.

    When I increase My application Size, it says No Pending Installation.


    I tried both manually packing and packing with QT Creator Pubish.
    Now that leaves one in a nomans land , as ovi QA is asking application with Smart Installer Included.

    And i checked this forum and issue had been raised long back, but i think Smart Installer Team hasn't took it seriously.

    [Note: I am not having any problems when installing my application alone]

  15. #15
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    Re: Smart Installer - No pending installation

    What is the size of the SIS file in the failure case? 10MB? 100MB?
    What does the Smart Installer log file show in the failure case?
    -- Lucian

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