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  1. #1
    Registered User
    Join Date
    Jul 2011
    Posts
    4

    Unable to install app

    Hi,

    We were trying to send our app to the QA process. We uploaded the packed wgt file. The certification has failed with the following:

    The error message “file format not supported ” is displayed when attempting to install the application

    What do we have to do to package the app?

    Peter

  2. #2
    Nokia Developer Moderator
    Join Date
    Jun 2008
    Location
    Tampere
    Posts
    833

    Re: Unable to install app

    Hello Peter,

    I'm sorry to hear that.

    Have you contacted Ovi Store support? publishtoovi.support@nokia.com
    They would be best to answer this question.

    Or try posting to discussion board:
    http://www.developer.nokia.com/Commu...to-Nokia-Store

    -Ilkka

  3. #3
    Registered User
    Join Date
    Jul 2011
    Posts
    4

    Re: Unable to install app

    Hi,

    so I have email the support and posted the issue on the other board. No Anwsers.

    I tried to download the wgt file and installed it on the simulator. Everything works fine. To create a valid wgt file I only have to click on the "package" menue when I right klick my project right? What are there for configuration files that are mandantory? Do I need to sign it with a p12 certificat?

    Peter

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