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  1. #1
    Registered User
    Join Date
    Mar 2009
    Posts
    64

    Question the estimated revenue become larger,but the payment become less

    I received payment from march.2011,
    enumerate three months,

    june
    estimated revenue 3063€
    payment 2101 €

    july
    estimated revenue 4019€
    payment 2567 €

    august
    estimated revenue 5915 €
    payment only 1335 €

    today i received the invoice mail for august and before.find the payment is so little.I don't know the reasons.
    does anyone find the same status??
    Last edited by magine; 2011-09-15 at 14:39.

  2. #2
    Nokia Developer Moderator
    Join Date
    Mar 2003
    Location
    Lempäälä/Finland
    Posts
    29,167

    Re: the estimated revenue become larger,but the payment become less

    could it be that the August is inclusing only cradit card payments, and not operator billings, same would propably go for July & june in some extend.

  3. #3
    Registered User
    Join Date
    Sep 2011
    Posts
    2

    Re: the estimated revenue become larger,but the payment become less

    same as me.

    i think your august's payment will not reach in September.

    but mine is also 1/3 compare to former

    Quote Originally Posted by magine View Post
    I received payment from march.2011,
    enumerate three months,

    june
    estimated revenue 3063€
    payment 2101 €

    july
    estimated revenue 4019€
    payment 2567 €

    august
    estimated revenue 5915 €
    payment only 1335 €

    today i received the invoice mail for august and before.find the payment is so little.I don't know the reasons.
    does anyone find the same status??

  4. #4
    Registered User
    Join Date
    Aug 2005
    Location
    Michigan USA
    Posts
    50

    Re: the estimated revenue become larger,but the payment become less

    Same issue here. My estimate was much higher than the invoiced amount. It usually is but I haven't seen it this low before. I was wondering if anyone else had the same issue. I emailed support to see if they can explain why it's so low. Plus I expect the non credit card sales from previous months to fill in the gap from the hold backs.

  5. #5
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: the estimated revenue become larger,but the payment become less

    Hi all,

    These probably need to be investigated more closely; please email developer.support@nokia.com and provide us with the detailed breakdown report as well as your invoice and remittance email and we'll do the necessary checks from our end.

    Andrew

  6. #6
    Registered User
    Join Date
    Sep 2011
    Posts
    2

    Re: the estimated revenue become larger,but the payment become less

    i am from China as well.
    and which province are you from?

    it's lucky that see Chinese on the board.

    Quote Originally Posted by magine View Post
    I received payment from march.2011,
    enumerate three months,

    june
    estimated revenue 3063€
    payment 2101 €

    july
    estimated revenue 4019€
    payment 2567 €

    august
    estimated revenue 5915 €
    payment only 1335 €

    today i received the invoice mail for august and before.find the payment is so little.I don't know the reasons.
    does anyone find the same status??

  7. #7
    Registered User
    Join Date
    Mar 2009
    Posts
    64

    Re: the estimated revenue become larger,but the payment become less

    Shandong Province.
    Nice to see you.
    Last edited by magine; 2011-09-20 at 06:38.

  8. #8
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: the estimated revenue become larger,but the payment become less

    Quote Originally Posted by zoovision View Post
    Same issue here. My estimate was much higher than the invoiced amount. It usually is but I haven't seen it this low before. I was wondering if anyone else had the same issue. I emailed support to see if they can explain why it's so low. Plus I expect the non credit card sales from previous months to fill in the gap from the hold backs.
    It is quite common to see your actual revenue get smaller overtime as the amount owed for the operator billing portion is accumulated while your few payment allows enough time for operator payments to be received by Nokia. If the time between the publication date and your first payment is relatively large (3-4 months), your first payment you receive should generally be closer to the estimated revenue in comparison to the subsequent months.

    That said, the credit card portion should always be accounted for and you should receive all credit card payments in full in the following payout cycle, once again keeping in mind the 100 € threshold.

    Please contact the Nokia Publish Support team and we can evaluate your case further. Let me know if you have any further questions on this.

    Andrew
    Last edited by Andrew Nokia; 2011-09-19 at 18:43.

  9. #9
    Regular Contributor
    Join Date
    Apr 2008
    Posts
    445

    Re: the estimated revenue become larger,but the payment become less

    Do you also need the latest September content fee breakout report for investigation too (because it has not been delivered yet for September)?

  10. #10
    Registered User
    Join Date
    Mar 2009
    Posts
    64

    Re: the estimated revenue become larger,but the payment become less

    Quote Originally Posted by pixsta View Post
    Do you also need the latest September content fee breakout report for investigation too (because it has not been delivered yet for September)?
    Maybe need the breakout reports.But the September's reports have not been received.
    You have the same problem?

  11. #11
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: the estimated revenue become larger,but the payment become less

    Quote Originally Posted by magine View Post
    Maybe need the breakout reports.But the September's reports have not been received.
    You have the same problem?
    Please note that September's payment will be issued at the end of November along with the breakout reports and invoices; you should be receiving the reports for August within the next two weeks.

    Andrew

  12. #12
    Registered User
    Join Date
    Mar 2009
    Posts
    64

    Re: the estimated revenue become larger,but the payment become less

    Have been saw the breakout reports received yesterday.
    Last edited by magine; 2011-10-08 at 07:21.

  13. #13
    Registered User
    Join Date
    Mar 2009
    Posts
    64

    Re: the estimated revenue become larger,but the payment become less

    Quote Originally Posted by magine View Post
    I received payment from march.2011,
    enumerate three months,

    june
    estimated revenue 3063€
    payment 2101 €

    july
    estimated revenue 4019€
    payment 2567 €

    august
    estimated revenue 5915 €
    payment only 1335 €

    today i received the invoice mail for august and before.find the payment is so little.I don't know the reasons.
    does anyone find the same status??
    Have been saw the breakout reports received yesterday.
    Find that the credit card payment is normal,It was 700EUR last month,This month is also about 700EUR.
    But the operator payment decrease a lot.It was 1800EUR last month,This month is only 600EUR.
    I don't know if it is caused by the operator payment period.I hope so.
    Last edited by magine; 2011-09-27 at 06:32.

  14. #14
    Registered User
    Join Date
    Mar 2008
    Posts
    77

    Re: the estimated revenue become larger,but the payment become less

    I'm having this issue too.. estimated r: 3200 and it cames 550
    I think that the pay wheel will fill in the next 4 to 6 months

  15. #15
    Registered User
    Join Date
    May 2011
    Posts
    14

    Re: the estimated revenue become larger,but the payment become less

    Have the same issue too... Estimated revenue was bigger, but invoice much smaller.
    Is anyone got any explanation from the support team?

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