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Discussion Board

View Poll Results: What is your preferred support channel?

Voters
34. You may not vote on this poll
  • Nokia Publish Support Page (http://support.publish.ovi.com/)

    1 2.94%
  • Nokia Developer Discussion Board

    14 41.18%
  • Nokia Publish Support Email (developer.support@nokia.com)

    16 47.06%
  • Others (Wikis, blogs, etc)

    3 8.82%
Results 1 to 2 of 2
  1. #1
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    What is your preferred support channel?

    Our valued publishers,

    We are constantly looking into ways of enhancing the Publisher experience and pride ourselves on providing the best support service across the industry. To help us measure our success, please let us know the preferred method of support for your publisher questions.

    We encourage any feedback on how we can better assist you with your publishing inquiries and thank you for being part of the Nokia Publishing experience.

    Best regards,
    Andrew
    Last edited by Andrew Nokia; 2011-09-21 at 00:18.

  2. #2
    Regular Contributor
    Join Date
    Apr 2011
    Posts
    62

    Re: What is your preferred support channel?

    It depends. For private matters or where I think other users wouldn't know, I'd use the email address. For other matters or if I think other users could be of help, the forum. One advantage to the forum is faster response times. The support page could be complimentary to email.

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