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  1. #1
    Registered User
    Join Date
    Mar 2011

    [Moved]Updating app fails

    I having lots of troubles to update my app in Ovi store.
    Now I'm having this the error when testing the sis file
    "Application is not trusted and may be harmful to your phone"
    "Unable to install a protected application from a suplier that is not trusted"

    Here's the steps I made:

    1) Correct this critical bug, that messed my app compatibility with S60 devices https://bugreports.qt.nokia.com//browse/QTSDK-702

    2)Put the corrrect UI in the pro file

        VERSION = 1.0.1
        ICON = app.svg
        TARGET.UID3 = 0x200xxxxx //supplied by nokia
        #TARGET.UID3 = 0xE4560520
        vendorinfo = \
        "%{\"xxxxxxxx\"}" \
        my_deployment.pkg_prerules = vendorinfo
        DEPLOYMENT += my_deployment
        DEPLOYMENT.installer_header = 0x2002CCCF
    3) Compiled the app. the sis file is created
    4) Update the app_installer.pkg file so I can chose where to install the app.

    change it from

    "C:/nokiaqtapps/app/app.sis" - "c:\private\2002CCCE\import\app.sis"

    "C:/nokiaqtapps/app/app.sis" - "!:\private\2002CCCE\import\app.sis"
    It seems I should fix the pro file first, so I can get the correct pkg file after running qmake, but I dont know how to do it.

    5)In the Qt 4.6.3 Symbian^1 command prompt I run:

    make installer_sis QT_SIS_CERTIFICATE=OVI_2011-07-04.crt QT_SIS_KEY=OVI_2011-07-04.key
    make ok_installer_sis QT_SIS_CERTIFICATE=OVI_2011-07-04.crt QT_SIS_KEY=OVI_2011-07-04.key
    Now I have my app_installer.sys wich fails miserably with the above described errors. I first have installed the OviPublishCert_07_14_2011.sis, supplied by Nokia, wich should be valid until October 2, so any help will greatly appreciated. Also the remote compiler doesnt help, it compiles fine but the supplied sis doenst allow to choose were to install the app, this really should be fix.

    I also try the option in QtCreator "Deploy Project" but got errors:

    Running Making SIS file
    C:/QtSDK/Symbian/SDKs/Symbian1Qt463/epoc32/tools/make.exe installer_sis
    make -s -f Makefile sis
    error: bad language count.
    file I/O fault, cannot open mathgraphica_unsigned.sis.
    SIS creation failed!
    make -s -f Makefile ok_installer_sis
     Error : Cannot find file : C:/nokiaqtapps/MathGraphica/MathGraphica.sis
    (28) : error: file I/O fault.
    file I/O fault, cannot open mathgraphica_installer_unsigned.sis.
    SIS creation failed!

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Oslo, Norway

    Re: Updating app fails

    "error when testing the sis file" is a bit earlier than "update my app in Ovi store".
    Why would you post such questions into the "Publish to Ovi board" instead of "Qt for Symbian" or "Qt Tools and SDKs"?

  3. #3
    Registered User
    Join Date
    Oct 2010

    Re: Updating app fails

    In the smart installer creation, shouldn't you select either "make installer_sis QT_SIS_CERTIFICATE=OVI_2011-07-04.crt QT_SIS_KEY=OVI_2011-07-04.key" or "make ok_installer_sis QT_SIS_CERTIFICATE=OVI_2011-07-04.crt QT_SIS_KEY=OVI_2011-07-04.key" but not both, since both do basically the same thing...

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