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Thread: Pending devices

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  1. #1
    Regular Contributor
    Join Date
    Apr 2008
    Posts
    445

    Pending devices

    Hello,

    Sometimes devices are left pending in the QA process and these are then not available for customers when the item gets published.
    Sometimes the devices are left pending because there were problems or devices are not available yet for public but sometimes devices just get "stuck" in the pending state without reason. How can we force to get these devices approved? Resubmit the content item again without changes so that the QA process is triggered again?

    Regards,

  2. #2
    Nokia Developer Expert
    Join Date
    Aug 2011
    Posts
    492

    Re: Pending devices

    Quote Originally Posted by pixsta View Post
    Hello,

    Sometimes devices are left pending in the QA process and these are then not available for customers when the item gets published.
    Sometimes the devices are left pending because there were problems or devices are not available yet for public but sometimes devices just get "stuck" in the pending state without reason. How can we force to get these devices approved? Resubmit the content item again without changes so that the QA process is triggered again?

    Regards,
    Devices that are left pending are currently not supported by the Nokia Store. Your content will still be published for the devices that have been tested and approved for however.

    You can see the full list of Nokia Store supported devices in the following link: http://www.developer.nokia.com/Devic...lter1=ovistore

    Andrew

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