We are still looking into this. Sorry for the wait. Hopefully we will get a resolution quickly.
Thanks for the update, Andrew.
I've spoken to the Nokia Development team on this and while I hate to be the bearer of bad news. The lower-than-average reports in the period of 1st to 11th Oct is valid and no loss of purchase data had been found in that time frame. The main reason for this is due to the product placement process which had resulted in several applications having lower product visibility in the store.
Thankfully it appears that the visibility of your applications have been restored; we do apologize for the negative effects this has caused during the period.
Although there's a confounding factor in my case, I see -65% sales from the "expected", and that's for the whole of October.
What changed in the placement? Is it possible the change caused that, and also in the rest of October?
0 euro problem strikes back in my reports again. anyone else?
- now it has passed away. sorry!
Have you tried that? Did it work? I had a 1 month sale (2 EUR -> 1 EUR) which increased sales. If this caused the item to be listed earlier it should've carried on for some time after the sale ended. But instead, I saw a drastic decrease in sales at the end, to a level much lower than the pre-sale figures.That's why sometimes you publish free to climb in popularity and then you make it payable
But with the Ovi problems starting at the same time I don't know what's the cause.
About your problem, yes maybe you are just down in popularity because the last ovi problem, i would recommend to change the screenshot to re-gain attention or in the worst case publish it free for a week or less and then make it payable. Making it free for a period you risk to other people download your app and publish it in blogs without permission
Last edited by flotron; 2011-11-03 at 21:05.