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  1. #1
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    Angry N950 software update available over the air - big fail for me

    I cant see my device working after this update.
    after update, it restarted and showing NOKIA logo whole day until battery down.
    and now i cant start the device anymore.
    wht is this?

    was that really update or Virus??
    very disappointed with this update and work behind this.
    I was thinking to take that device with me to NOKIA world and now i thinking i should drop my though.

    Now any expert can suggest the solution please?

    Thanks.
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  2. #2
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    Re: N950 software update available over the air - big fail for me

    Check if issue is related to this thread.

  3. #3
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    Re: N950 software update available over the air - big fail for me

    Quote Originally Posted by savaj View Post
    Check if issue is related to this thread.
    I checked everything but it didnt happen in my case.
    i couldn't find any way to get rid of it.
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  4. #4
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    Re: N950 software update available over the air - big fail for me

    Hmmm... reflash your device with beta 2, using OneClickFlashers , and then again try to update with latest firmware. M not sure, but it might works.
    Last edited by savaj; 2011-10-22 at 12:37.

  5. #5
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    Re: N950 software update available over the air - big fail for me

    Quote Originally Posted by savaj View Post
    Hmmm... reflash your device with beta 2, using OneClickFlashers , and then again try to update with latest firmware. M not sure, but it might works.
    How?? via connecting to the pc by USB. device not able to connect with PC either.
    Any expert please give some suggestion what i can do now?
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  6. #6
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    Re: N950 software update available over the air - big fail for me

    Your bad luck.

    Even, i guess, Nokia Care (service center) people might not help you because device is not available in India.
    Last edited by savaj; 2011-10-22 at 14:05.

  7. #7
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    Re: N950 software update available over the air - big fail for me

    press and hold power button >10-15 sec and try reflash beta2 afterwards

  8. #8
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    Re: N950 software update available over the air - big fail for me

    Quote Originally Posted by developer 123 View Post
    press and hold power button >10-15 sec and try reflash beta2 afterwards
    i think this won't work as the phone is out of battery, as mentioned by Dave 'after update, it restarted and showing NOKIA logo whole day until battery down.'
    probably has to unscrew the phone, charge the battery manually or temporary power up using another battery, to make the oneclickflasher step

    i faced the same 'displaying nokia forever problem after update over the air', but manage to unbrick it using the procedure at this link

    here is my post about how i get the upgrade to Meego 2.2011.39-5 eventually
    Last edited by weiwei2; 2011-10-23 at 01:02.

  9. #9
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    Re: N950 software update available over the air - big fail for me

    Quote Originally Posted by weiwei2 View Post
    i think this won't work as the phone is out of battery, as mentioned by Dave 'after update, it restarted and showing NOKIA logo whole day until battery down.'
    probably has to unscrew the phone, charge the battery manually or temporary power up using another battery, to make the oneclickflasher step
    Even i think so. He (chintandave_er ) is not able to connect device with PC because phone is out of battery. Once power up the battery he might be able to connect device with PC and then reflashing to beta2 using oneclickflasher.

  10. #10
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    Re: N950 software update available over the air - big fail for me

    Hi there!

    Sorry to hear you have had to go thru all the trouble. Now if anything advised in this chain and what you have been attempting to try yourself don't seem to work for you - and should it be so that not even the Nokia Care Centers would be available, ofcourse we want to try to help you to rock on! =)

    Please e-mail me directly and tell your current status with the device. Include your direct contact information, secondary phone and number if you have.

    We will contact you back and see what can be done, ok?

    Best Regards,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

  11. #11
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    Re: N950 software update available over the air - big fail for me

    I also experienced the same issue after updating N950 firmware over the air (OVA) . However, the provided link was very helpful. I managed to restore back N950 firmware.

    From my experience, it is better to use the Linux version of One Click Flasher. I firstly downloaded and tried the windows version, but it somehow failed to restore the firmware. I've tried the suggested instructions / troubleshooting guides (plug - unplug - power off - plug the phone again several times) but the windows always failed to detect the phone.

    After several failure attempts on windows, I decided to try the Linux version of One Click Flasher. I use Ubuntu 11.10 Live CD for this. The live CD enables me to run the Linux flasher app and restore the N950 firmware without even installing Ubuntu Linux on my computer. Obviously, I can just install Ubuntu on my notebook but it takes more time.

  12. #12
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    N950 bricked on OTA firmware upgrade?

    I didn't used my N950 for a while, today i decided to give it a try and did the OTA upgrade.

    After it completed successfully, now the phone won't boot. Stuck at "Nokia" logo forever.

    I tryed to download the 39-5 update, but it does not work. I get the following error:

    ERROR: unable to set SU_PARAM_HOST_PROTOCOL_VERSION
    ERROR: Failed to change protocol

    and i cannot reflash it...

    So, two questions:
    1) how do i fix it
    2) where can i doewnload one click flasher for Beta 2? (all links are dead!)

  13. #13
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    Re: N950 bricked on OTA firmware upgrade?

    People, thanks for all the useful answers to this post.

    I fixed it. The fix was use the linux oneclickflashers instead of the windows one. Just in case somebody else is stuck like me.

  14. #14
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    Re: N950 bricked on OTA firmware upgrade?

    Your posts are added to a similar thread now.

  15. #15
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    Re: N950 bricked on OTA firmware upgrade?

    Hi,

    Good to hear you fund a solution that worked for you, it serves as a good info for everybody else with the same issue.

    Best,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

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