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  1. #1
    Registered User
    Join Date
    Feb 2008
    Posts
    5

    how to change email of symbian signed account

    Hi,
    We have one symbian signed account associated with company.
    The account name is one of our colleague's email address. Due to some reason, we need to change the email address, but keep all the informations e.g. allocated UIDs, IMEI list, and submissions etc.
    Would you please kindly give me some support on the process, how could it be done?

  2. #2
    Nokia Developer Champion
    Join Date
    Jun 2008
    Location
    Noida,India
    Posts
    4,080

    Re: how to change email of symbian signed account

    After logging into your symbian signed account, go to My profile tab, an Email id field along with other fields exists there , edit it & save the changes.

  3. #3
    Registered User
    Join Date
    Feb 2008
    Posts
    5

    Re: how to change email of symbian signed account

    Quote Originally Posted by vineet.jain View Post
    After logging into your symbian signed account, go to My profile tab, an Email id field along with other fields exists there , edit it & save the changes.
    Hi,
    Thanks for you reply.
    However, it's disabled in "My profile" tab of symbian signed web after logging. The "Email address" field is there but it cannot be edited. The changable fields are "First name", "Last name", "Address", "Phone number", "VAT ID".
    Note: the account I used is associated with company.
    Can you give me some idea : how to make email address changable? Or who shall I contact? I have mailed to symbian.signed@nokia.com but no reply received.

  4. #4
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,740

    Re: how to change email of symbian signed account

    Yes, the e-mail field is protected from editing. Mailing them was a good idea, hopefully you will receive some answer.

  5. #5
    Registered User
    Join Date
    Feb 2008
    Posts
    5

    Re: how to change email of symbian signed account

    Unfortunately, I haven't received any answer after two weeks.
    Any other choice or phone support available?

  6. #6
    Nokia Developer Champion
    Join Date
    Jun 2008
    Location
    Noida,India
    Posts
    4,080

    Re: how to change email of symbian signed account

    May be sending a reminder mail will do.

  7. #7
    Registered User
    Join Date
    Feb 2008
    Posts
    5

    Re: how to change email of symbian signed account

    It has been solved after contact symbian.signed@nokia.com.
    Thanks for all your help.

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