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  1. #1
    Registered User
    Join Date
    Mar 2012
    Posts
    3

    Any Widgets which access phone data no longer working, help?

    Hi,
    After uninstalling a custom digital clock, it seems some api(s) may have been broken or removed, as now all of my widgets which acccess phone data no longer work.

    Accuweather, Meminfo, Memory Bars widgets all no longer run correctly.
    Battery monitor is stuck on analyzing
    Free Memory Bars - Script alert
    Nokia Social - Scrip Alert
    Nat Geo - Not Working Blank Screen
    Movie Trailers - Blank Screen

    Would anyone know which api could of been broken, or how i can debug this? and how I can repair?

    Would a re-install of QT fix?

    thanks!
    Last edited by JAKE20; 2012-03-04 at 16:13.

  2. #2
    Nokia Developer Expert
    Join Date
    Jun 2008
    Location
    Tampere
    Posts
    833

    Re: Any Widgets which access phone data no longer working, help?

    Hi and welcome to forum!

    Well that sounds bad.
    Where did you get custom digital clock application? / Is it available somewhere to be downloaded, so it could be inspected?

    Br,
    Ilkka

  3. #3
    Registered User
    Join Date
    Mar 2012
    Posts
    3

    Re: Any Widgets which access phone data no longer working, help?

    Hi Ilkka, thank you for replying.

    you know, after searching the internet for days, i have found this problem on nokia support forum as well, where people are complaining that the "Social" app no longer works as well.
    So, I am not 100% sure it was related to installing this digital clock, but there has to be some api or runtime in common with the following apps which causes all of them to not launch.
    (Accuweather, Social, Battery Monitor, Meminfo, Memory bars, Movie Teasers, Nat Geopraphic) all not working.

    I noticed that none of the above apps are written in QT correct?
    Would you have any idea how to troubleshoot this? Are there any logs I could check?

    From reading other posts on Nokia support forum regarding the same issue, it seems that a factory reset and disk wipe fixes the problem, so could it be a security setting causing this?

    here is a link to that digital clock, the last thing i installed before the issue occured.
    http://forum.dailymobile.se/index.ph...;attach=168759

    thanks for any help you can provide!
    Last edited by JAKE20; 2012-03-06 at 16:56.

  4. #4
    Nokia Developer Expert
    Join Date
    Jun 2008
    Location
    Tampere
    Posts
    833

    Re: Any Widgets which access phone data no longer working, help?

    Hi,

    Most of those widgets do use Platform Services, so it would point to "device object missing" bug.
    http://www.developer.nokia.com/Commu...missing-on-N97

    You could check jslog_widget.log in c: drive, if it has any detailed error messages.
    In addition, you could create a simple widget using the code from the first post of the referenced thread and see what happens.

    However widgets should be able to start, even if device object is missing. If they do not launch at all, then this might be a new issue.

    Br,
    Ilkka

  5. #5
    Registered User
    Join Date
    Mar 2012
    Posts
    3

    Re: Any Widgets which access phone data no longer working, help?

    thank you Ilkka !!
    that was it... it was the "device object missing" bug. once i replaced the config file, problem resolved!!
    thank you again my friend!

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