We have a Qt game that we have been doing for a client that is submitted to Nokia Store. The Symbian Anna and Belle builds are passed and online and everything is fine there.
However, the 5800 version keeps getting rejected by QA, because the sound is lost after an incoming on older firmwares (only on older firmwares!), but otherwise works fine.
I have tried to mail to firstname.lastname@example.org explaining by code what we are doing, but have received NO ANSWER for over two weeks!
Also, I have asked whether it is fair to reject a client app based on bugs in older firmwares that only causes a non-critical experience without offering a solution?
Today, I tried mailing again with this issue, and now my mails are rejected by mx1.nokia.com.
EDIT: It seems my mails are no longer getting rejected. Ok, so far so good :-) Now waiting for answers.
Lead Developer / Co-founder,
Progressive Media ApS.
(on behalf of Krea Medie).