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  1. #1
    Registered User
    Join Date
    Jun 2012
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    5

    No Response from Location API Licensing Department

    I've sent several emails to locationapi@nokia.com but can't seem to get a response.
    Does anyone know how to get in touch with the licensing sales department?

  2. #2
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
    Posts
    4,664

    Re: No Response from Location API Licensing Department

    I'll look into this.

    P.S. I removed your other post.

    Ron

  3. #3
    Registered User
    Join Date
    Jun 2012
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    5

    Re: No Response from Location API Licensing Department

    Thanks for that.
    We really like the Nokia Maps API, and would love to use it!
    That email address seems like a black hole - must have send 5 emails over the last 2 weeks and had no reply.

  4. #4
    (Retired) Nokia Developer Admin.
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    Michigan
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    Re: No Response from Location API Licensing Department

    I checked they only have two mails and they were very recent, everything is in progress and you should have a response soon. Apparently your first mails did go into a black hole :(

    Ron

  5. #5
    Registered User
    Join Date
    Jun 2012
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    5

    Re: No Response from Location API Licensing Department

    Thanks again for checking up on this!
    Looking in my sent mail folder, the first was sent on the 30th May.
    Thats close to 2 weeks ago - is that "very recent", and if so how much longer can we expect it to take?
    Perhaps we can expect a reply next week sometime?

  6. #6
    Registered User
    Join Date
    Jun 2012
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    5

    Re: No Response from Location API Licensing Department

    Hi, it's been just over two weeks now.
    Would it be possible for someone to get back to me to give me a rough idea of the cost / terms and conditions?
    Should I send another email to locationapi@nokia.com?

  7. #7
    Registered User
    Join Date
    Jun 2012
    Posts
    5

    Re: No Response from Location API Licensing Department

    Struggling here - is anyone else having problems contacting locationapi@nokia.com?
    We really like the Nokia Maps API and would really like to license it!

  8. #8
    (Retired) Nokia Developer Admin.
    Join Date
    Jan 2006
    Location
    Michigan
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    4,664

    Re: No Response from Location API Licensing Department

    I talked to them and because of how the logistics was set up they are behind and apologize for the inconvenience. They are trying to catch up.

    Write to me Tuesday the 19th if you don't hear from them by then and I'll nudge them.

    Ron

  9. #9
    Super Contributor
    Join Date
    May 2008
    Location
    Helsinki, Finland
    Posts
    1,100

    Re: No Response from Location API Licensing Department

    Hello there,

    I am sorry for any inconvenience and delay. I will see to that your case will be handled immediately.
    Please expect a response within 24 hours.

    Best Regards,
    Marko
    [FONT="Comic Sans MS"][COLOR="Blue"][/COLOR][I]Marko Lumivuori
    Technical Support
    +358 40 8019330
    [email]marko.lumivuori@nokia.com[/email][/I][/FONT]

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