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  1. #1
    Regular Contributor
    Join Date
    Oct 2009
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    59

    IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Hi,

    I'm having the problem that a call to IAPClient::getUserAndDeviceId() always returns the status string "-1044: UserAndDeviceInfoFailed" and no data.

    This happens on the Nokia PureView 808 with Symbian Belle FP 1 but does not happen on a Nokia C7 with Symbian Belle. Both phones have the latest updates applied.

    I'm using the IAP framework in version 3.23.7. Also this no temporary problem, it happens since I got the device a couple of weeks ago.

    Thanks!
    Conny

  2. #2
    Regular Contributor
    Join Date
    Oct 2009
    Posts
    59

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Ok, this error seems to be my fault. After inserting a SIM card I no longer get this error. Unfortunately now the callback for IAPClient::getUserAndDeviceId() is just never called...
    Oh why can't that IAP stuff just work

  3. #3
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,673

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    You may find http://www.developer.nokia.com/Commu...t-service-quot and the links in it useful. At least the SIM-card requirement is mentioned there.

  4. #4
    Regular Contributor
    Join Date
    Oct 2009
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    59

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Thanks for the link, however it turned out that the problem yesterday was a problem with Nokias IAP servers. This morning everything worked fine again :/

  5. #5
    Nokia Developer Expert
    Join Date
    Oct 2007
    Posts
    441

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Hi derconny

    Please be aware version 3.23.10 replaced version 3.23.7 a month ago -- if you like , please update Qt SDK with Update manager. Now IAP SDK is not side loaded anymore.

    Regards,
    izinin

  6. #6
    Regular Contributor
    Join Date
    Oct 2009
    Posts
    59

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Thanks izinin,

    I will update my package. Where are updates to IAP announced? Before making a release I'm always consulting the smartinstaller wiki page to see which versions should be included. Unfortunately it still lists 3.23.7. http://www.developer.nokia.com/Commu...er_for_Symbian

  7. #7
    Nokia Developer Expert
    Join Date
    Oct 2007
    Posts
    441

    Re: IAP / -1044: UserAndDeviceInfoFailed / PureView 808 / Belle FP 1

    Hi

    I have updated the wiki page. Thank you for the notice.

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