Discussion Board

Results 1 to 2 of 2
  1. #1
    Nokia Developer Champion
    Join Date
    Nov 2007
    Rome, Italy

    Exclamation Changing price: users have to pay again on update?


    I've recently published an update for an app, also changing the price point (from #2 to #1). Now, what seems to happen is that users that bought the app with the previous (higher) price point are asked to pay the new price point to update to the latest version of the app.

    Anyone experienced the same? Is that the normal behavior on the Store?

    This process is wrong in my opinion, since users should always be able to update the app once they downloaded/purchased that, regardless of the paid price.

  2. #2
    Regular Contributor
    Join Date
    May 2010

    Re: Changing price: users have to pay again on update?

    I have not heard of such functionality. Since clearly this was not your intention to do, it must be either a bug or communication problem from the store publish side. Please contact them directly via email to get faster solution for the problem.

Similar Threads

  1. Price shown in AUD for India users?
    By mayur_24 in forum Publishing to Nokia Store
    Replies: 1
    Last Post: 2012-05-26, 14:26
  2. How long for price changes?
    By proberts in forum [Closed] Publishing to Nokia Store
    Replies: 2
    Last Post: 2010-12-20, 23:51
  3. changing displey colour/sowtw.update
    By wiz999 in forum Symbian Signed Support, Application Packaging and Distribution and Security
    Replies: 1
    Last Post: 2010-03-30, 10:14
  4. project about communication between PC users and Nokia9210i Users
    By standatcote in forum Symbian Networking & Messaging (Closed)
    Replies: 0
    Last Post: 2003-02-26, 12:10

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts