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  1. #1
    Registered User
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    Report Lumia Bug

    It seems Nokia does not accept bug reporting for Nokia models of Windows Phone. Could anyone confirm this?

  2. #2
    Super Contributor
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    Re: Report Lumia Bug

    You can try this page (allthough, there is no Lumia or Windows Phone section there): http://www.developer.nokia.com/bugs/enter_bug.cgi

    Or you can try Nokia's customer support (Customer Care) as they receive all kinds of issues (hardware, software, product or service, usage problems, etc.): http://www.nokia.com/global/support

    Note that for actual Windows Phone bugs and other issues, Nokia has to pass on those to Microsoft for fixing and incorporating in a new Windows Phone update release (if they decide they want to).

  3. #3
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    Re: Report Lumia Bug

    Thanks.

    I tried both without success before posting my question here.

  4. #4
    (Retired) Nokia Developer Admin.
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    Re: Report Lumia Bug

    Window Phone software bugs are reported to Microsoft they own the operating system.

  5. #5
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    Re: Report Lumia Bug

    I want to report something that works on other models but not on Lumia 900. I thought that was an issue specific for Lumia 900.

  6. #6
    (Retired) Nokia Developer Admin.
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    Re: Report Lumia Bug

    Quote Originally Posted by Hongz View Post
    I want to report something that works on other models but not on Lumia 900. I thought that was an issue specific for Lumia 900.
    There is a product discussion board http://discussions.nokia.com/ where you can report on products.

    Ron

  7. #7
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    Re: Report Lumia Bug

    Reporting on the user discussion boards, however, does not mean that it ever ends up with the engineering team responsible for the product in question. Better chances for that by calling Nokia Care with the problem.

  8. #8
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    Re: Report Lumia Bug

    We had extensive discussions with an engineer at Microsoft Windows Phone division. The purpose of my question here is to confirm if there is no channel to report a Lumia bug. Gathering from all the kind responses, I have concluded it has been confirmed. Thank you all.

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