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  1. #1
    Registered User
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    Nov 2012
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    4

    Unable to connect to Windows Phone 8 device

    I am trying to deploy some code to two Windows Phone 8 devices from Windows 8. Unfortunatey, the 920 and 820 are both not causing me some amount of trouble. When I plug the devices in it recognises them as Windows Phones and I can explore the files on the devices but when I press deploy on my code it says no Windows Phone 8 device detected. When looking in device manager there is two versions of the Nokia device I am using and an exclamation mark, update the drivers says "drivers not found online" and uninstalling the drivers just removes them but then after a restart the two versions both with exclamation marks pops up again.

    In the logs I have found this:

    >>> [Device Uninstall (Device Manager) - USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002]
    >>> Section start 2012/11/20 10:44:43.718
    cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
    dvi: {DIF_REMOVE} 10:44:43.723
    dvi: No class installer for 'RM-825|Nokia Lumia 820'
    dvi: No CoInstallers found
    dvi: Default installer: Enter 10:44:43.741
    dvi: {Remove DEVICE}
    dvi: InstanceID = 'USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002'
    dvi: Query-and-Remove succeeded
    dvi: {Remove DEVICE exit (0x00000000)}
    dvi: Default installer: Exit
    dvi: {DIF_REMOVE - exit(0x00000000)} 10:44:43.794
    <<< Section end 2012/11/20 10:44:43.800
    <<< [Exit status: SUCCESS]


    [Boot Session: 2012/11/20 10:45:14.488]

    >>> [Device Install (DiShowUpdateDevice) - USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002]
    >>> Section start 2012/11/20 10:48:59.372
    cmd: "C:\Windows\system32\mmc.exe" C:\Windows\system32\devmgmt.msc
    dvi: {DIF_UPDATEDRIVER_UI} 10:48:59.397
    dvi: No class installer for 'RM-825|Nokia Lumia 820'
    dvi: No CoInstallers found
    dvi: Default installer: Enter 10:48:59.413
    dvi: Default installer: Exit
    dvi: {DIF_UPDATEDRIVER_UI - exit(0xe000020e)} 10:48:59.422
    ndv: {Update Driver Software Wizard for USB\VID_0421&PID_0661&MI_02\7&31C54B4D&0&0002}
    ndv: {Update Driver Software Wizard exit(000004c7)}
    <<< Section end 2012/11/20 10:49:07.746
    <<< [Exit status: FAILURE(0x000004c7)]

    Something is going wrong but I can't for the life of me think what it is, please note the cables and devices work as expected on another window 8 pc.

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2011
    Location
    Portugal
    Posts
    957

    Re: Unable to connect to Windows Phone 8 device

    Quick question. Have you installed the Windows Phone 8 client app from Windows 8 store?

    http://apps.microsoft.com/webpdp/en-...4-9ce469ae3009

  3. #3
    Registered User
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    Nov 2012
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    4

    Re: Unable to connect to Windows Phone 8 device

    Yep, that works fine and I can see everything that's on my phone. Just can't deploy any code to it, and it is developer unlocked (had to do that with a friends pc)

  4. #4
    Nokia Developer Moderator
    Join Date
    Feb 2011
    Location
    Portugal
    Posts
    957

    Re: Unable to connect to Windows Phone 8 device

    Quote Originally Posted by Mendzapp Ltd. View Post
    Yep, that works fine and I can see everything that's on my phone. Just can't deploy any code to it, and it is developer unlocked (had to do that with a friends pc)
    I don't have one of the new Lumia's yet, so I cant be of much help here. But I would recommend you to try and post the issue on this forum, as this seems to be more of a device / drivers issue than a developer related problem. http://discussions.nokia.com/t5/Noki..._Windows_Phone

  5. #5
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    4

    Re: Unable to connect to Windows Phone 8 device


  6. #6
    Nokia Developer Moderator
    Join Date
    Feb 2011
    Location
    Portugal
    Posts
    957

    Re: Unable to connect to Windows Phone 8 device

    Quote Originally Posted by Mendzapp Ltd. View Post
    So it seems that its suggested that the problem may be with the Driver for the Unlocked device. I didn't know that there where 2 drivers. One for Consumer devices and another for Developer Unlocked Devices. Try to remove and re-install the WP8 SDK and see of that helps.

  7. #7
    Registered User
    Join Date
    May 2012
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    23

    Re: Unable to connect to Windows Phone 8 device

    It seems that your phone is unlock, so the problem does not come from here.
    To deploy an application the lock screen of the device must be unlocked.
    Are you using a virtual machine?
    Do you see WP8 devices on windows explorer?

  8. #8
    Registered User
    Join Date
    Nov 2012
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    4

    Re: Unable to connect to Windows Phone 8 device

    Thanks for the help. I've transferred the thread over to the MSFT support forums (http://social.msdn.microsoft.com/For...d-c81092fd362b)

  9. #9
    Registered User
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    Jul 2013
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    1

    Re: Unable to connect to Windows Phone 8 device


  10. #10
    Registered User
    Join Date
    Dec 2012
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    8

    Re: Unable to connect to Windows Phone 8 device

    Quote Originally Posted by ischyrus View Post
    I'm just wondering which part of the answer was the solution in your case.

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