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  1. #1
    Regular Contributor
    Join Date
    Apr 2011
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    62

    indirect.ap response time?

    What's the usual response time from indirect.ap@nokia.com?

  2. #2
    Regular Contributor
    Join Date
    Apr 2011
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    62

    Re: indirect.ap response time?

    No reply from standard developer support either.

    Anyone got replied in recent days/weeks?

  3. #3
    Registered User
    Join Date
    Sep 2012
    Posts
    35

    Re: indirect.ap response time?

    Hey, Which developer support did you contact?

  4. #4
    Regular Contributor
    Join Date
    Apr 2011
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    62

    Re: indirect.ap response time?

    The above email address seems most suitable, but after not getting a reply I tried through http://support.publish.nokia.com/?page_id=105

  5. #5
    Registered User
    Join Date
    Sep 2012
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    35

    Re: indirect.ap response time?

    Most propably this email address is not in use for your queries anymore. Please reply to the private message and we´ll handle this offline.
    Thanks!

  6. #6
    Regular Contributor
    Join Date
    Apr 2011
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    62

    Re: indirect.ap response time?

    Thanks.



    .

  7. #7
    Regular Contributor
    Join Date
    Apr 2012
    Location
    malaysia
    Posts
    262

    Re: indirect.ap response time?

    indirect.ap@ nokia.com is an email for nokia ap portal so how can the website still active but email service close.Another cost cutting idea by nokia

  8. #8
    Regular Contributor
    Join Date
    Apr 2011
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    62

    Re: indirect.ap response time?

    I did get an automated reply from that email address, it's still operational. The mystery is just what happened afterwards.

  9. #9
    Registered User
    Join Date
    Sep 2012
    Posts
    35

    Re: indirect.ap response time?

    Can you handle your request in ap-portal?

    "We would like to inform you that invoice status queries and remittance advices can be checked on the new feature of Nokia’s AP Portal Tool: AP Online.

    Please note that from 16th July 2012 these query types will no longer be answered from this resource mailbox.

    To be able to use the tool please register at the following link: https://ap.nokia.com/."

  10. #10
    Regular Contributor
    Join Date
    Apr 2011
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    62

    Re: indirect.ap response time?

    Kalle, I answered in a private message.

    More recently indirect.ap finally replied. It took a month, and their reply didn't address my question, so I asked again.
    Is a month a normal reply time, or is there a chance it was an unusual delay?

  11. #11
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,750

    Re: indirect.ap response time?

    It is probably the holidays. I worked at Nokia premises as an external contractor for years, and now I am living in Norway. Based on my impressions, life slows down (stops) in Scandinavian countries 2 times per year, in July and in the larger-second-half of December.

  12. #12
    Regular Contributor
    Join Date
    Apr 2011
    Posts
    62

    Re: indirect.ap response time?

    Thanks wizard. I considered that, but a holiday since early December is early. Maybe it was a combination of that and another factor. I'll see what happens this time.

  13. #13
    Regular Contributor
    Join Date
    Apr 2011
    Posts
    62

    Re: indirect.ap response time?

    Two weeks and no reply from them. I guess it wasn't only the holidays.

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