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  1. #1
    Registered User
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    Jul 2007
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    Oulu, Finland
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    Unhappy Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    Hello,

    I'm having a hard time to fix this problem. I've done with hard reset and even updating the phones software a couple times but still it did not work.

    Please help

  2. #2
    Nokia Developer Moderator
    Join Date
    Mar 2003
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    Lempäälä/Finland
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    Re: Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    Welcome to the Nokia Developer discussion board, as this DiBo concentrates on development related issues, you might find more end-user problems related Dibo better suited for your query. Here's link for one: http://discussions.europe.nokia.com/


    Also I would suggest uninstalling any 3rd party software you have installed, which were installed before the problem started happening.

  3. #3
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    Oulu, Finland
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    Re: Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    thanks for the quick response. i tried to uninstall all 3rd party application but it does not seem to work. any suggestions? something like delete some stuff? or install firmware?

  4. #4
    Nokia Developer Moderator
    Join Date
    Feb 2006
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    Oslo, Norway
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    28,750

    Re: Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    If you would visit the suggested site, you would find related discussions. Like http://discussions.nokia.com/t5/Nser...a/td-p/1371767
    Google can find more, just search for Nokia Unexpected error, Please restart.

  5. #5
    Registered User
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    Jul 2007
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    Oulu, Finland
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    Re: Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    thanks for the suggestions. but all the solutions i had found there were uninstalling Wellness diary and i dont have that kind of apps in my nokia c6-01

  6. #6
    Nokia Developer Moderator
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    Mar 2003
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    Lempäälä/Finland
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    Re: Nokia C6-01 problem "Unexpected Error, Please Restart your phone /camera"

    Quote Originally Posted by icer View Post
    thanks for the quick response. i tried to uninstall all 3rd party application but it does not seem to work. any suggestions? something like delete some stuff? or install firmware?
    Sure you should update the firmware to latest version. Also you could try resetting the device to factory settings.

    anyway, before doing these steps, do ensure that you have backup's available for any data you do not want to lose.

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