×

Discussion Board

Results 1 to 10 of 10
  1. #1
    Registered User
    Join Date
    Sep 2008
    Location
    Vancouver, Canada
    Posts
    588

    sudden unable to install error!

    Hi,

    There is this symbian application i have been testing on two different devices (E6 and E71) for many days. I rename the .pkg file and i now i am getting following errors towards completion of installation:

    On E6:
    Unable on install and application from a supplier that is not trusted.

    On E71:
    Unable to install.

    What should i try to get rid of this problem?

    Thanks

  2. #2
    Nokia Developer Moderator
    Join Date
    Mar 2003
    Location
    Lempäälä/Finland
    Posts
    29,167

    Re: sudden unable to install error!

    "application from a supplier that is not trusted." means that your certificate is threated as self-signed one, and you are using capabilities which are not allowed for self signing.

    "Unable on install" depends a bit on when you are getting it. If it installs a while and then aborts with this error, then, could you show your pkg file in here.

  3. #3
    Nokia Developer Champion
    Join Date
    Jun 2008
    Location
    Noida,India
    Posts
    3,988

    Re: sudden unable to install error!

    & if you revert the .pkg file name then everything is ok again?

  4. #4
    Registered User
    Join Date
    Sep 2008
    Location
    Vancouver, Canada
    Posts
    588

    Re: sudden unable to install error!

    Yes I am using a developer certificate do sign the application but I have been using it since a long time without any issues. This untrusted supplier is shown on E6-00.

    Anyways here is my pkg file:

    Code:
    ; Installation file for VoIPTest application
    ;
    ; This is an auto-generated PKG file by Carbide.
    ; This file uses variables specific to Carbide builds that will not work
    ; on command-line builds. If you want to use this generated PKG file from the
    ; command-line tools you will need to modify the variables with the appropriate
    ; values: $(EPOCROOT), $(PLATFORM), $(TARGET)
    ;
    ;Language - standard language definitions
    &EN
    
    ; standard SIS file header
    #{"VoIPTest"},(0xef3a3b7b),1,0,0
    
    ;Localised Vendor name
    %{"Vendor-EN"}
    
    ;Unique Vendor name
    :"Vendor"
    
    ;3rd FP1
    [0x102032BE], 0, 0, 0, {"Series60ProductID"}
    
    ;3rd FP2
    [0x102752AE], 0, 0, 0, {"Series60ProductID"}
    
    ;5th edition
    [0x1028315F], 0, 0, 0, {"Series60ProductID"}
    
    ;symbian anna
    [0x20022E6D], 0, 0, 0, {"Series60ProductID"}
    
    ;Files to install
    ;You should change the source paths to match that of your environment
    ;<source> <destination>
    "$(EPOCROOT)epoc32\release\$(PLATFORM)\$(TARGET)\VoIPTest_0xef3a3b7b.exe"			-"!:\sys\bin\VoIPTest_0xef3a3b7b.exe"
    "$(EPOCROOT)epoc32\data\z\resource\apps\voiptest_0xef3a3b7b.rsc"					-"!:\resource\apps\VoIPTest_0xef3a3b7b.rsc"
    "$(EPOCROOT)epoc32\data\z\private\10003a3f\apps\voiptest_0xef3a3b7b_reg.rsc"		-"!:\private\10003a3f\import\apps\VoIPTest_0xef3a3b7b_reg.rsc"
    "$(EPOCROOT)epoc32\data\z\resource\apps\voiptest_0xef3a3b7b.mif" 					-"!:\resource\apps\VoIPTest_0xef3a3b7b.mif"
    "..\help\voiptest_0xef3a3b7b.hlp"							 						-"!:\resource\help\VoIPTest_0xef3a3b7b.hlp"
    "$(EPOCROOT)\Epoc32\data\z\resource\apps\VoIPTest.mbm" 								-"!:\resource\apps\VoIPTest.mbm"
    
    ; For all other S60 edition feature packs, upgrade or install the VoIP support files 	
    IF EXISTS("z:\system\install\series60v5.0.sis")
    	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
    ELSEIF EXISTS("z:\system\install\Series60v3.2.sis")
    	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
    ELSEIF EXISTS("z:\system\install\Series60v3.1.sis")
    	@"VoIPAudioSrvc_v2.04.0.sis", (0x10207B9E)
    ENDIF
    
    ; Add any installation notes if applicable
    ;"VoIPTest.txt"		-"!:\private\efc3b7d0\VoIPTest.txt"
    
    ;required for application to be covered by backup/restore facility 
    "..\sis\backup_registration.xml"		-"!:\private\efc3b7d0\backup_registration.xml"
    But i did not change anything in here. It was working fine.

  5. #5
    Registered User
    Join Date
    Sep 2008
    Location
    Vancouver, Canada
    Posts
    588

    Re: sudden unable to install error!

    No Vineet i changed the name back to the one which was working but no use. It's still giving the error.

    One more thing i must tell you. There was another application which i had installed on the device. I used the same application to create this application but i changed the UID. But even that was working fine.
    But suddenly changing the .pkg file name started this issue and even after changing it back to original is not working. I don't want to factory reset the phones.

  6. #6
    Nokia Developer Champion
    Join Date
    Jun 2008
    Location
    Noida,India
    Posts
    3,988

    Re: sudden unable to install error!

    Does it works if you comment out those Voip supporting sis file for the time being, just for testing purpose.

  7. #7
    Registered User
    Join Date
    Sep 2008
    Location
    Vancouver, Canada
    Posts
    588

    Re: sudden unable to install error!

    Tried already. It doesn't.

  8. #8
    Nokia Developer Moderator
    Join Date
    Mar 2003
    Location
    Lempäälä/Finland
    Posts
    29,167

    Re: sudden unable to install error!

    Does it install if you comment the lat line out ?

    i.e. the "..\sis\backup_registration.xml" -"!:\private\efc3b7d0\backup_registration.xml"

    I suppose the efc3b7d0, in it should be actually ef3a3b7b

  9. #9
    Nokia Developer Moderator
    Join Date
    Mar 2003
    Location
    Lempäälä/Finland
    Posts
    29,167

    Re: sudden unable to install error!

    Quote Originally Posted by raj8nokiaforum View Post
    I am using a developer certificate do sign the application but I have been using it since a long time without any issues. This untrusted supplier is shown on E6-0
    Have you checked that the device is included in the certificate.

  10. #10
    Registered User
    Join Date
    Sep 2008
    Location
    Vancouver, Canada
    Posts
    588

    Re: sudden unable to install error!

    Thank you so much yucca. I don't know how i missed that. Commenting the last line out worked out. I think i can just put the correct uid in there and uncomment the line. thanks

Similar Threads

  1. Unable to install error on device...
    By rohanwaugh in forum Symbian
    Replies: 21
    Last Post: 2012-08-08, 08:24
  2. Unable to install and certification error
    By zp26 in forum Symbian Signed Support, Application Packaging and Distribution and Security
    Replies: 7
    Last Post: 2009-11-27, 10:50
  3. N85: DLL install error: unable to install a protected application from an untrusted
    By Donald.Eaves in forum Symbian Signed Support, Application Packaging and Distribution and Security
    Replies: 5
    Last Post: 2009-02-06, 22:34
  4. Unable install the applications in N72, getting error
    By sastryg in forum General Development Questions
    Replies: 1
    Last Post: 2008-01-16, 17:42
  5. Unable to Install error
    By zuraimie in forum Mobile Java General
    Replies: 4
    Last Post: 2006-05-24, 20:54

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
×