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  1. #1
    Registered User
    Join Date
    Feb 2013
    Posts
    13

    Username was not found

    Hello Sir,
    This is in matter of the fact that I cannot log in to my account developer.nokia.com with my user id joy.mca. I was trying that for the past few days but it is not happening in any way. I also tried by clicking the forgot password, but it says " Your username was not found. Try with your email address or mobile number. " although the username exists because when i sent a private message from another account the private message came to my inbox.


    I tried with my email address but no mail comes to mailid. For this I have to create an account on the forum nokia and then post you this issue cause I wasn't finding any other way in which I could log in to my account at http://www.developer.nokia.com/

    Can you please have a urgent look into this matter.

    username: joy.mca
    emailid : joy_mca29@rediffmail.com


    Thanks and Regards
    Last edited by joy.logs; 2013-02-26 at 05:43.

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Budapest, Hungary
    Posts
    28,572

    Re: Username was not found

    I tried forwarding your issue to the site admin ("Contact Us" link in the bottom right corner), let us hope you will get contacted by someone.

  3. #3
    Registered User
    Join Date
    Feb 2013
    Posts
    13

    Re: Username was not found

    Quote Originally Posted by wizard_hu_ View Post
    I tried forwarding your issue to the site admin ("Contact Us" link in the bottom right corner), let us hope you will get contacted by someone.
    Thanks a lot wizard_hu_

  4. #4
    Registered User
    Join Date
    Feb 2013
    Posts
    13

    Re: Username was not found

    Is there any update on the issue? Can the Site Admin merge both my accounts because I don't want that there should be any user with two different ids in this forum.

    Regards

  5. #5
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Budapest, Hungary
    Posts
    28,572

    Re: Username was not found

    I am trying an other way of reporting now. MWC may also complicate things. As a 3rd party volunteer (moderators are not Nokia employees) I know a couple people only, and some of them are at MWC.

  6. #6
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Budapest, Hungary
    Posts
    28,572

    Re: Username was not found

    Side note: there was a transition to SSO (single sign-on), and I can not recall if it was earlier or later than your last visit (2012-05-16 according to http://www.developer.nokia.com/Commu...519326-joy-mca)
    After this transition you can sign in with your account from the main Nokia site (product support, end-user discussions and the like). Do you have such account? Can it happen that it is something else than joy.mca?

  7. #7
    Registered User
    Join Date
    Jan 2009
    Location
    Melbourne, Australia
    Posts
    2,578

    Re: Username was not found

    Yes, looks like an SSO issue. Anyway, the best way to address this is to Give website feedback with a description of the problem. While I could forward the details, this way the right people will be in contact with you.

    Note, you are definitely in the discussion board part of the site.

    If you get no response or solution in the next day or two post here again and I will chase up on Monday.

    Regards
    Hamish

  8. #8
    Registered User
    Join Date
    Feb 2013
    Posts
    13

    Re: Username was not found

    Quote Originally Posted by hamishwillee View Post
    Yes, looks like an SSO issue. Anyway, the best way to address this is to Give website feedback with a description of the problem. While I could forward the details, this way the right people will be in contact with you.

    Note, you are definitely in the discussion board part of the site.

    If you get no response or solution in the next day or two post here again and I will chase up on Monday.

    Regards
    Hamish
    Thanks a lot Hamish. While I didn't knew about the right place of addressing to Give website feedback, I resorted to post here for the problem. Anyways the problem have been solved now. Anne contacted me and I followed those steps to successfully login and revive back my account.

    Thanks again to ALL here who helped me out to revive back my account. It seems that I don't need this account anymore which I had to create for this issue :P

  9. #9
    Super Contributor
    Join Date
    Nov 2003
    Location
    Bangalore , India
    Posts
    4,430

    Re: Username was not found

    @Joy, Good to hear your issue has been solved, Pls visit back and be part of the community and get your queries solved and also help others!

    Regards
    Gopal
    Twitter : @balagopalks
    Linkedin : @balagopalks

  10. #10
    Registered User
    Join Date
    Jul 2009
    Posts
    259

    Re: Username was not found

    Quote Originally Posted by balagopalks View Post
    @Joy, Good to hear your issue has been solved, Pls visit back and be part of the community and get your queries solved and also help others!

    Regards
    Gopal
    Yes sure @Gopal, I am always there to help anyone out here with whatever I know

  11. #11
    Registered User
    Join Date
    Jan 2009
    Location
    Melbourne, Australia
    Posts
    2,578

    Re: Username was not found

    Excellent. Anne is indeed very good.

  12. #12
    Super Contributor
    Join Date
    Nov 2003
    Location
    Bangalore , India
    Posts
    4,430

    Re: Username was not found

    Quote Originally Posted by hamishwillee View Post
    Excellent. Anne is indeed very good.
    @hamish, To add : Most Nokian's are very good!

    Regards
    Gopal

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