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  1. #1
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    Mar 2013
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    2

    Exclamation Service "Marketing in a Box" gives "Generic Error" when creating a video

    Hi,

    I recently created an Windows phone app and we tried to use the marketing tools offered by Nokia to create a video for the app. When I submit the form it gives a "Generic Error". I tried with other apps in the market but only my app gives that error.

    The app is - http://www.windowsphone.com/en-us/st...9-dfb7aca198cd

    Can you please help?

    Best regards,
    Fernando

  2. #2
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    Jan 2009
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    Melbourne, Australia
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    2,578

    Re: Service "Marketing in a Box" gives "Generic Error" when creating a video

    I have forwarded to the correct team, who I hope can help.

  3. #3
    Registered User
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    Mar 2013
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    2

    Re: Service "Marketing in a Box" gives "Generic Error" when creating a video

    Hi Hamish,

    Do you have any news about this issue? Is there anything I can do to help the team to solve this problem?

    Best regards,
    Fernando

  4. #4
    Registered User
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    Jan 2009
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    Melbourne, Australia
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    Re: Service "Marketing in a Box" gives "Generic Error" when creating a video

    Hi Fernando

    We've got a fix for this in QA (URL tested). We're just getting the changes audited. Should be rolled out within the next few weeks.

    Regards
    Hamish

  5. #5
    Registered User
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    Jan 2009
    Location
    Melbourne, Australia
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    2,578

    Re: Service "Marketing in a Box" gives "Generic Error" when creating a video

    This should now be fixed - URL tested in production.

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