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  1. #1
    Registered User
    Join Date
    Aug 2009
    Posts
    45

    Paid technical support not responding?

    I purchased a ticket and posted a request - case 00204630 on 4th Feb 2013.

    Still no feedback or action on my case.

    Any ideas?

    Regards

    Derek

  2. #2
    Registered User
    Join Date
    Jan 2009
    Location
    Melbourne, Australia
    Posts
    2,571

    Re: Paid technical support not responding?

    Sorry to hear that. I've contacted the manager of the responsible team and asked them to investigate. Please feel free to private message me if you haven't heard from them in the next few days.

    Regards
    Hamish

  3. #3
    Registered User
    Join Date
    Jan 2009
    Location
    Melbourne, Australia
    Posts
    2,571

    Re: Paid technical support not responding?

    A support person has been assigned to this case and should communicate with you shortly.

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