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  1. #1
    Registered User
    Join Date
    Jun 2013
    Posts
    4

    Company account ID creation fails (as part of developer account registration)

    I am trying to set up a Lumia developer account and as part of it am asked about the company account id:

    "Does your company already have a developer account?"

    Since the company doesn't have an account, I click on
    "Create new account and apply"

    At this point, I consistently get
    "Error
    Unexpected error has occurred. Please try again."

    And I am stuck. Because no matter how often I try and what browsers I use, I can never get any further.

    Does anyone know how to create a company account id in a way that works?

    Thanks,
    Andreas

  2. #2
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Budapest, Hungary
    Posts
    28,568

    Re: Company account ID creation fails (as part of developer account registration)

    Just to make sure, do you mean this program: https://www.developer.nokia.com/Deve..._program.xhtml ?

  3. #3
    Registered User
    Join Date
    Jun 2013
    Posts
    4

    Re: Company account ID creation fails (as part of developer account registration)

    Yes, I do.

    I should add that I am using a token (https://www.developer.nokia.com/token/xxxxxx) for setting up the membership: the token itself appears to be accepted, but it all fails when I get to the company account id. Any ideas?

  4. #4
    Super Contributor
    Join Date
    Jan 2009
    Location
    Melbourne, Australia
    Posts
    2,578

    Re: Company account ID creation fails (as part of developer account registration)

    Quote Originally Posted by amyka View Post
    Any ideas?
    Yes, email Premium.Program@nokia.com as per the FAQ.

  5. #5
    Registered User
    Join Date
    Jun 2013
    Posts
    4

    Re: Company account ID creation fails (as part of developer account registration)

    Quote Originally Posted by hamishwillee View Post
    Yes, email Premium.Program@nokia.com as per the FAQ.
    Good point. Thanks.

  6. #6
    Registered User
    Join Date
    Jun 2013
    Posts
    4

    Re: Company account ID creation fails (as part of developer account registration)

    Just in case somebody else is reading this thread:

    Nokia now has replied to my email. Per their guidance I tried yet another browser and another internet connection.

    Originally, I had tried Chrome, IE, and Firefox on a Win8 machine over wired internet. All failed. Now, I tried Safari on a Mac again over wired internet. Successfully!

    And Nokia even replaced my outdated tokens.

    Well done, Nokia!
    Last edited by amyka; 2013-07-03 at 21:09.

  7. #7
    Registered User
    Join Date
    Aug 2012
    Posts
    3

    Re: Company account ID creation fails (as part of developer account registration)

    i joined this program sice more than a moth but i didnt receive my shipment till now

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