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  1. #1
    Registered User
    Join Date
    Jul 2013

    Bug: All Map Images Not Loading

    When loading a map via the javascript api, about half the time, a decent amount of images for the map won't load. But you'll often see a map pin floating in white space.

    I did some searching & couldn't find anything about this—is this a known bug?

    See screenshot for what I'm talking about:

    Hardware: Macbook Pro

    OS Version: Mac OSX 10.8.4

    Browser and Version: Latest Chrome (experiencing in all)

    Steps to reproduce:
    1. Embed a map via javascript api and load it multiple times.

    Actual Results: Map images only half load

    Expected behaviour: All map images should load and there should be no white spaces on the map

  2. #2
    Regular Contributor
    Join Date
    Aug 2011

    Re: Bug: All Map Images Not Loading

    Thanks for the bug report. Would it be possible for you to supply a sample code snippet which is causing the error so that we can reproduce it internally?

    Just to check that this is a live issue could you ensure that you are using the latest version of the API (currently 2.2.4) - In order to do this, just ensure the library is loaded with the following:

    <script src="http://api.maps.nokia.com/2.2.4/jsl.js" type="text/javascript" charset="utf-8"></script>
    Without looking at the code (or having the combination of Hardware/software you mentioned at hand) I have a couple of wild guess suggestions which may (or may not) work:

    • It may be the case that this is a bug within the canvas rendering, in which case the following switch to DOM Mode may work:
      <script type="text/javascript" charset="UTF-8" src="http://api.maps.nokia.com/2.2.4/jsl.js?with=all&map=js-p2d-dom"></script>
    • It may also have been the case that there was some sort of network /infrastructure issue last week when you ran your test. So is it still an issue?

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