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  1. #1
    Registered User
    Join Date
    Jul 2013
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    3

    Why WhatsApp is not working on s40v5

    WhatsApp is available for S40 and Asha mobile phones but it's not working in my Nokia 2700 classic. Can anybody explain what is the problem and how can I make it work?

  2. #2
    Super Contributor
    Join Date
    Mar 2003
    Location
    Finland
    Posts
    9,561

    Re: Why WhatsApp is not working on s40v5

    Quote Originally Posted by DarkNinja View Post
    WhatsApp is available for S40 and Asha mobile phones but it's not working in my Nokia 2700 classic. Can anybody explain what is the problem and how can I make it work?
    Have you asked the WhatsApp developer for assistance/support? What did they say?

    Otherwise "it's not working" is not a very detailed problem description. If someone has a car, and they say to you "My car i's not working, how can I make it work?", wouldn't you like to have a little bit more details?

    In this case, e.g.,

    - Which app version?
    - Who is the developer?
    - Where from did you get the application?
    - Do you know whether it is supposed to support your phone model in the first place?
    - Where from did you get that information?
    - Does it fail at installation time or when you try to run it?
    - How does it fail (silently? with an error message? what error message?)?
    - Etc.

  3. #3
    Nokia Developer Moderator
    Join Date
    Feb 2006
    Location
    Oslo, Norway
    Posts
    28,689

    Re: Why WhatsApp is not working on s40v5

    Indeed, http://store.ovi.com does not list WhatsApp products after setting the phone model to Nokia 2700.

  4. #4
    Registered User
    Join Date
    Mar 2003
    Posts
    4,105

    Re: Why WhatsApp is not working on s40v5

    Quote Originally Posted by DarkNinja View Post
    Can anybody explain what is the problem?
    Looking at the supported devices, I guess an API is missing in older devices. All devices are Series 40 Platform Release 9.2 and newer, exactly those models which are required for On-Device-Debugging. Consequently, I guess, there were a major additions in the hidden Nokia platform APIs.

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