×

Discussion Board

Results 1 to 9 of 9
  1. #1
    Registered User
    Join Date
    May 2008
    Location
    Surat Thani
    Posts
    260

    Reviews since July 14th not shown in Nokia Store?

    Hello,

    Reviews don't seem to be working - for applications published recently, the review count shows a number, but when trying to view the reviews, no review texts are displayed. Looking at some popular applications that usually get several reviews a day, it appears that reviews stopped working on July 14th.

    Is this issue already known (probably) and being fixed?

  2. #2
    Nokia Developer Champion
    Join Date
    Mar 2013
    Posts
    682

    Re: Reviews since July 14th not shown in Nokia Store?

    i just added a review to an app and it worked fine for me...

  3. #3
    Regular Contributor
    Join Date
    Apr 2012
    Location
    malaysia
    Posts
    262

    Re: Reviews since July 14th not shown in Nokia Store?

    Nokia says they are currently working on getting the review back as soon as possible.The review problem seems to affect certain country or region only as nokia support are able to view full review while mine is affected by this issue with review missing.

  4. #4
    Registered User
    Join Date
    May 2008
    Location
    Surat Thani
    Posts
    260

    Re: Reviews since July 14th not shown in Nokia Store?

    Just confirmed from a friend that reviews work as usual in Finland too. Then I guess it's a local thing here in SE Asia. As I said, I don't see any reviews posted after after July 14th.

    Looking at http://store.ovi.com/#/games via a web browser, top 5 free downloads in Games category:

    Chennal Express - 89 reviews, but none displayed
    Stickman Fighter - 43 reviews, but none displayed
    Digital Racing - 33 revies, latest review is from 14th of July (คนมักเกม nutnao007 on a Nokia 2700 Classic July 14, 2013: i like)
    Wonder Zoo Free - 1539 reviews, latest review is from 14th of July (Jajajaja by julio19473 on a Nokia C3-00 July 14, 2013: Este)
    Monsters University Demo - 518 reviews, latest review is from 14th of July (No free by lana051096 on a Nokia Asha 309 July 14, 2013: No free)

  5. #5
    Regular Contributor
    Join Date
    Apr 2012
    Location
    malaysia
    Posts
    262

    Re: Reviews since July 14th not shown in Nokia Store?

    Quote Originally Posted by TongMuan View Post
    Just confirmed from a friend that reviews work as usual in Finland too. Then I guess it's a local thing here in SE Asia. As I said, I don't see any reviews posted after after July 14th.
    Worse is "nokia says" is week's ago

  6. #6
    Registered User
    Join Date
    Dec 2010
    Posts
    21

    Re: Reviews since July 14th not shown in Nokia Store?

    a reply from Nokia;

    We’re updating the Nokia review system to improve the quality of experience for our customers and publishers. Improvements are implemented in stages and some disturbances are expected over the coming months.

  7. #7
    Regular Contributor
    Join Date
    Apr 2012
    Location
    malaysia
    Posts
    262

    Re: Reviews since July 14th not shown in Nokia Store?

    This just show inefficent nokia store staff is.The last word is "months" with "s" so is gonna be a long long wait.If not mistaken apple developers site issue even last a week only.This,nokia only want to improve the review system only.It is not something mechanical that you need to wait for spare part.Really feel sad for nokia with such an inefficent management yet still have a gut to take a high percentage revenue from us.So far I see the greatest service is nokia developer email support.Hope this service won't be affected by all this chaos.
    Last edited by babylongreece; 2013-09-05 at 17:37.

  8. #8
    Registered User
    Join Date
    May 2008
    Location
    Surat Thani
    Posts
    260

    Re: Reviews since July 14th not shown in Nokia Store?

    More than 3 months has passed, and the reviews are still not working here in Thailand.

  9. #9
    Registered User
    Join Date
    May 2008
    Location
    Surat Thani
    Posts
    260

    Re: Reviews since July 14th not shown in Nokia Store?

    Reviews are working correctly now.

Similar Threads

  1. Restrict adding reviews in Nokia Store based on IMEI
    By ashraf fawzy in forum [Archived] Publish to Nokia Store – General Discussion
    Replies: 4
    Last Post: 2011-11-03, 18:56
  2. Nokia Qt SDK 1.0.1 was released on Sept 14th, 2010
    By liuxg in forum [Archived] Qt General ( Qt技术)
    Replies: 0
    Last Post: 2010-09-15, 06:57
  3. OVI store Developer Satisfaction Survey July 2010
    By xlazom00 in forum [Closed] Publishing to Nokia Store
    Replies: 0
    Last Post: 2010-07-16, 11:10
  4. Reviews on OVI store
    By kaedinger in forum [Closed] Publishing to Nokia Store
    Replies: 6
    Last Post: 2010-02-07, 23:03
  5. Reviews lost from Ovi Store
    By aol in forum [Closed] Publishing to Nokia Store
    Replies: 2
    Last Post: 2009-07-04, 11:21

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
×