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  1. #1
    Registered User
    Join Date
    Sep 2009
    Posts
    2

    How to include a new root certificate in Nokia phones?

    Hello!

    We are an austrian root certification authority. Our CA certificate are, among others, include in all Microsoft Operating systems.
    I recently got a complaint from a customer, that his Nokia E90 does not accept his SSL certificate as trustworthy.
    How do I get our certificates included in the root certificate store on Nokia phones? I was looking around for a policy but could not find anything, the Nokia Europe support pointed me then to this forum.

    regards
    Mathias Tausig

  2. #2
    Nokia Developer Moderator
    Join Date
    Sep 2004
    Location
    Tampere, Finland
    Posts
    11,355

    Re: How to include a new root certificate in Nokia phones?

    Hi Mathias,

    Nokia does have a centralized root certificate acceptance process. Please contact rootcert dot coordinator at nokia dot com and you will receive guidance regarding the issue.

    Best regards,
    Last edited by ltomuta; 2009-09-12 at 12:41. Reason: Typo
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

  3. #3
    Registered User
    Join Date
    Sep 2009
    Posts
    2

    Re: How to include a new root certificate in Nokia phones?

    I will contact them.
    cheers

  4. #4
    Registered User
    Join Date
    Sep 2013
    Posts
    1

    Re: How to include a new root certificate in Nokia phones?

    Hi,

    We are a CA located in Ankara, Turkey (E-Tugra) and our existing roots are included Microsoft, Mozilla, Apple and etc. We created a new root certificate and we want this new root certificate to be included on Nokia key store. We sent emails to "rootcert dot coordinator at nokia dot com"-"rootcert.coordinator@nokia.com", but most of them are returned with error "----- The following addresses had permanent fatal errors ----- <rootcert.coordinator@nokia.com>". we don't hnow others delivery status. Is this email address continue to be exists or is there a new methot for root inclusion request?

    Best Regards
    Davut Tokgöz

  5. #5
    Nokia Developer Moderator
    Join Date
    Sep 2004
    Location
    Tampere, Finland
    Posts
    11,355

    Re: How to include a new root certificate in Nokia phones?

    Hi Davut,

    We had some problems with the mail servers last week and some emails were either delayed or lost. I checked with the team in question, they have not received your email, so please send your request again, using the same email address.

    Best regards,
    -- Lucian

    If you are not yet a DVLUP member it is time to correct that mistake :) Click here to join: http://www.dvlup.com/lucian/Invite

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