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  1. #1
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    Nov 2013
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    Catalonia - EU
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    3

    Exclamation [Marketing in a Box] Error in the server

    Hello!

    I have created my first marketing kit. I followed all the steps.

    But when I try to GetZip or View, I am getting this error:

    Code:
    We are sorry. There has been an error in the Server

  2. #2
    Registered User
    Join Date
    Nov 2013
    Posts
    1

    Re: [Marketing in a Box] Error in the server

    Can you tell me where can we access the created marketing kits?

  3. #3
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    Nov 2013
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    Catalonia - EU
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    3

    Re: [Marketing in a Box] Error in the server


  4. #4
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    Nov 2013
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    5

    Re: [Marketing in a Box] Error in the server

    Hi,

    Thanks for reporting this issue.

    Could you also help us and provide:

    1. The name of the marketing kit you created?

    2. The media types you included in the kit? (e.g. Promo video, Website, Facebook tab, or banners?)

    Best,
    MiaB Support

  5. #5
    Registered User
    Join Date
    Nov 2013
    Location
    Catalonia - EU
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    3

    Re: [Marketing in a Box] Error in the server

    Quote Originally Posted by miabsupport View Post
    Hi,

    Thanks for reporting this issue.

    Could you also help us and provide:

    1. The name of the marketing kit you created?

    2. The media types you included in the kit? (e.g. Promo video, Website, Facebook tab, or banners?)

    Best,
    MiaB Support
    Hello,

    1- Kit name: bizservice
    2- website

  6. #6
    Registered User
    Join Date
    Nov 2013
    Posts
    5

    Re: [Marketing in a Box] Error in the server

    Hi Annavsds,

    We've been able to reproduce the error and will investigate the cause asap.

    We'll post an update as soon as the issue is resolved.

    Appreciate your feedback, and your patience in the meantime!

    Best,
    MiaB Support

  7. #7
    Registered User
    Join Date
    Nov 2013
    Posts
    5

    Re: [Marketing in a Box] Error in the server

    Hi Annavsds,

    Update that we've isolated and resolved this issue. You should now be able to download your marketing kit with no problem.

    Thank you for reporting the error and apologies for any inconvenience.

    Best,
    MiaB Support

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