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Thread: 0 Downloads

  1. #1
    Registered User
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    0 Downloads

    My app has been live for over a week and has received zero downloads as a free game download.

    Are downloads available for nokia x on ovi store?

  2. #2
    Nokia Developer Moderator
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    Mar 2003
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    Lempäälä/Finland
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    Re: 0 Downloads

    Yes they are online, though there are propably not too many people using it just yet. We basically need to start shipping the device before users will be able to do downloads.

  3. #3
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    Re: 0 Downloads

    Quote Originally Posted by symbianyucca View Post
    Yes they are online, though there are propably not too many people using it just yet. We basically need to start shipping the device before users will be able to do downloads.
    Does the new platform's store is accessible through Web? (Like ovi store: store.ovi.com)

  4. #4
    Nokia Developer Moderator
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    Re: 0 Downloads

    Currently I suppose the content is also not available through web links, so if you want to see that it is online and available, then the easiest way would be to use Nokia X device, and if you don't have one, use the ones available in Remote Device Access service. Basically open the Nokia store and search for the app and it should show in the list there

  5. #5
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    UK
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    Re: 0 Downloads

    I've noticed a problem where it lists 0 downloads on the front "welcome" page, on the "Recently Published" list, but if I go to Reports, I can see I have received downloads for my Nokia X apps.

    My Symbian apps don't have this problem.

  6. #6
    Registered User
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    Feb 2014
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    Re: 0 Downloads

    Same here, I've published my app on Feb 25, statistics are still showing 0 downloads on the welcome page, and there are no detailed reports.

    Tomorrow it should report at least one download, because I've installed it from the store using the Remote Device Access

  7. #7
    Nokia Developer Expert
    Join Date
    Aug 2007
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    82

    Re: 0 Downloads

    Thanks for the heads up, I pinged the store client team to check whether this is because of caching.

  8. #8
    Registered User
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    Feb 2014
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    Re: 0 Downloads

    Quote Originally Posted by Pedro Lopez-Cabanillas View Post
    Tomorrow it should report at least one download, because I've installed it from the store using the Remote Device Access
    And it did. So the apps are available and detailed reports are working, but nobody is downloading them. The welcome page summary doesn't match, though.

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