After several calls and trials I discover that some 9210s have sync software incompatible with PC Suite Nokia 9210!!
To check if the 9210 software is the correct one type *#0000#.
The display should read V 0413, 18-12-01, RAE-3. If not, the software should be changed at a Nokia Centre, and that is what I did.
However, I would like now to be able to better coordinate the transfer of contacts fields from 9210 to Outlook and viceversa.
Is there any way of indicating whic fields from 9210 should go to which fields in Outlook?. What happens now is that the fields not always have the same name and then they are not transferred back from Outlook to 9210.