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  1. #1
    Registered User
    Join Date
    Mar 2006

    Question Nokia 9300i and PC Suite

    Can anyone help me with this problem please? When I connect my 'phone and start a Sync, the phone displays the message :

    Program Closed
    Program : Sync
    Reason Code : KERN-EXEC
    Reason Code : 3

    I have searched the help, etc. and cannot find a reason for this.

    Last edited by AlanWilliams; 2006-03-13 at 19:37. Reason: add icon

  2. #2
    Regular Contributor
    Join Date
    Sep 2005
    Ruli Rahmadi

    Forum Nokia

  3. #3
    Super Contributor
    Join Date
    Apr 2005
    Turku, Finland

    Re: Nokia 9300i and PC Suite

    I suggest you format the phone and try again. Take out and insert the battery. Open the phone and press Ctrl, Shift, F when you see NOKIA and hold them down a couple of seconds.

    Be aware that the internal memory will be erased from data that you have entered to the phone. If possible make a backup to the MMC card before formating.

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