Anyone that can help me - I would really appreciate it.
The problem started when I had a software upgrade on my Nokia 6020 phone. After receiving this back from the store I had a picture message on my phone that I cannot delete. This message is from Orange. Everytime I do try to delete it the message "Request not completed" comes up. I have tried everything to try to erase this picture message - from restoring factory settings, having another software upgrade and taking the phone back 3 times to the store that gave me the software upgrade.
I am so annoyed that this has got onto my phone and that no one can help me - I have connacted Nokia and Orange and no one can help me and no one will give me a new phone either. I wish to note that the phone is still under guarantee and only 8 months old.
CAN ANYONE HELP ME - thank you