I am getting two different stories from tech support regarding "unable to detect connectivity" error messages while trying to install PC Suite 6.8
(1.) I was told a new version would be issued because of multiple complaints of similar installation errors that corrupt connectivity and/or .dll files. On a subsequent phone call, (2.) I was also told it was my fault because I tried to uninstall PC Suite and do a clean install of version 6.8 and I must do a system restore prior to downloading new version.
I followed instructions for a system restore, then remove ALL folders involving Nokia (using both Windows add/remove and deleting from hard drive) and even ran Suite Cleaner 3.3. After multiple re-boots I then downloaded and tried to install version 6.8. Same error messages---nearly two dozen different .dll files not found, creating "error 1904". I clicked "ignore" each time and when I tried to run the poorly installed PC Suite, I received the ultimate error message: "Application failed to start. CONNAPI.dll not found".
I don't know what to do now and phone Tech Support is no longer helpful. Please advise.