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  1. #1
    Regular Contributor
    Join Date
    Sep 2005
    Posts
    121

    Unhappy I can't backup my phone using Nokia PC Suite

    I can't backup my Nokia 6630 (firmware 5.03.08) using PC Suite (PC Suite 6.8 R20, R21 & R22). My Windows version is Windows 2000 Professional Edition with the latest service pack and other update (automatic update).

    What I did is:

    1. Uninstall PC Suite (v6.8 R22).
    2. Run Nokia PC Suite Cleaner
    3. Run another 3rd party software to clean my Windows's registry. The software called CCleaner.

    With my previous phone, Nokia 3230, I can easily backup without any problem.

    Please someone help me
    Last edited by rulirahm; 2006-06-12 at 03:56.
    Ruli Rahmadi

    Forum Nokia

  2. #2
    Regular Contributor
    Join Date
    Sep 2005
    Posts
    121

    Re: I can't backup my phone using Nokia PC Suite

    Just receiving a popup windows:
    Another PC Suite Application is using the connection to the phone. Wait for the other application to complete the task and try again.
    I don't have more connection. Right now, I've Nokia PC Suite and a BT dev plugged on my PC. I even can syncronize my phone with PC Suite
    Last edited by rulirahm; 2006-06-12 at 04:26.
    Ruli Rahmadi

    Forum Nokia

  3. #3
    Registered User
    Join Date
    Nov 2006
    Posts
    1

    Lightbulb Re: I can't backup my phone using Nokia PC Suite

    Hi,

    I had the same problem on my Nokia E70. First, check whether you have installed Nokia Configuration Tool. If you have, deinstall it and try again. If you havent, I found that the following works fine as a workaround:

    - Close all PC suite components (don't forget explorerwindows)
    - start taskmanager
    - go to the processes tab
    - kill the process called Datalayer.exe (may also be called datala~1.exe)
    - restart PC-suite
    - Run full backup.

    If this doesn't work, start contentcopier.exe (the backup tool), kill the datalayer proces and try again.


    Pioevogel.
    Last edited by pioevogel2; 2006-11-13 at 22:43.

  4. #4
    Regular Contributor
    Join Date
    Sep 2005
    Posts
    121

    Re: I can't backup my phone using Nokia PC Suite

    Thanks for the info. I'll try this and keep u inform...

    Regards...
    Ruli Rahmadi

    Forum Nokia

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