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  1. #1
    Registered User
    Join Date
    Jun 2006
    Posts
    1

    instalation problem in s40 theme studio

    hi , i downloaded the nokia s40 theme studio 2.1 and after the instalation all i see is the begining screen (14 days left to free trial..) and then the program shuts down whithout a error.
    i found the error log :

    #
    # An unexpected error has been detected by HotSpot Virtual Machine:
    #
    # EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x03513ad3, pid=3340, tid=3464
    #
    # Java VM: Java HotSpot(TM) Client VM (1.4.2_09-b05 mixed mode)
    # Problematic frame:
    # C [fontmanager.dll+0x33ad3]
    #

    can someone help me?

  2. #2
    Registered User
    Join Date
    Sep 2006
    Posts
    1

    Re: instalation problem in s40 theme studio

    i also have the same problem, splashscreen appears, then nothing, just that this part

    # Problematic frame:
    # C [fontmanager.dll+0x33ad3]

    is a bit different from yours (there's a number after "# C....").
    the program ran only once, the third time i started it after the first install (the previous 2 tries had also failed). then it started failing again.

    a thing i noticed is that when i open the theme studio repeatedly and it fails everytime, it generates a log file in the program folder, but this log file is always a new one... here are some filenames, if they could be of any use.

    hs_err_pid1276.log
    hs_err_pid3816.log
    etc. the file names are the same, just that the number after "_pid" is always different.

    i have already downloaded the latest JRE, and reinstalled the theme studio twice, but no effect. it's annoying because i started working on a theme and i can't finish it... pls help.

  3. #3
    Registered User
    Join Date
    Sep 2006
    Location
    Croatia, Ljubeščica
    Posts
    1

    Re: instalation problem in s40 theme studio

    hello!
    once I ran into a problem that looks a bit like this. Another Java aplication (applet) crashed and created hs_err_pid... file.
    Problem was in a libeay32.dll file, which is used for some kind of secure comunication... When I encounter (my problem) the file (process, aplication) that crashed Java applet was entered in hs_err_pid error file...
    Check the file if it shows which file crashun the aplication...
    Hope it helps...

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