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  1. #1
    Registered User
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    Oct 2004
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    problem with serial number for Nokia Connectivity Framework

    Hi,

    I downloaded NCF (Nokia Connectivity Framework 1.2) and also requested for Serial number.
    I got serial number via email.
    But when I try to install with the serial number, i get following error:
    "Serial Number Error" . The given serial number doesnot match with the username.

    Any idea how to solve this error?

    thanks
    isymdev

  2. #2
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    Re: problem with serial number for Nokia Connectivity Framework

    hi,

    have you tried to recreate (request another one) serial for that tool?
    http://www.forum.nokia.com/main/reso...al_number.html
    and use new one?

    it could be an issue with FN server which does not match data correctly,
    in the case you still encountering that issue send a mail to acocunt posted in that pinned post:
    http://discussion.forum.nokia.com/fo...ad.php?t=85872

    hth,
    regards,
    Peter

  3. #3
    Super Contributor
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    Re: problem with serial number for Nokia Connectivity Framework

    Also would like to add, please ensure that you are using the same user name in the NCF with which you have logged into Forum Nokia and requested for the serial number.

    Regards
    Gopal

  4. #4
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    Aug 2003
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    28

    Re: problem with serial number for Nokia Connectivity Framework

    I too am having a problem with the serial number provided by Nokia. When I enter the serial number for the NCF 1.2 it complains with: "Serial number error" and a further error message saying that the number does not match the username.

    The username that I am using is correct and the serial number is the one provided via email from Nokia.

    Some background info:
    I have previously successfully installed the NCF and now I am attempting to re-install it. I also have installed Carbide-J and the PS Suite.

    Any help would be appreciated.

    Thanks,
    Frank

  5. #5
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    Oct 2006
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    2

    Unhappy Re: problem with serial number for Nokia Connectivity Framework

    Exactly the same problem with this tool (NCF 1.2)

    I have asked for the serial code several times and even tried to use other serials obtained for the same tool from my coworkers in the firm and keep getting the mismatch error for each username and the associated serial for the NCF 1.2

    I'm gonna try to request a new serial with the link mentioned above but still it does not seem very promissing.

  6. #6
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    Oct 2006
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    2

    Thumbs up Re: problem with serial number for Nokia Connectivity Framework

    peterblazejewicz thank u thank u
    The link works perfectly

    http://www.forum.nokia.com/main/reso...al_number.html

  7. #7
    Registered User
    Join Date
    Aug 2003
    Posts
    28

    Re: problem with serial number for Nokia Connectivity Framework

    Sorry Orodian, I have to insist that there is some kind of problem. The key provided by Nokia just plain does not work.

    Here is what I have done in the past:

    1. About one month ago I downloaded NCF1.2 installed it and got a key. Everything worked perfectly
    2. Two days ago, for reasons that are too long to explain here, I had to download NCF 1.2 again, I also got a new key.
    3. When I attempt to re-install it (on the same machine), I get the "Serial Number error".

    Yes, NCF 1.2 worked when it was installed on a "virgin" machine BUT re-installation is causing a problem for me.

    I hope that someone at Nokia would look into this problem so that others are not burdened with this.

    Thanks,
    Frank

  8. #8
    Super Contributor
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    Re: problem with serial number for Nokia Connectivity Framework

    hi Frank,

    try:
    If you are still unable to obtain the serial number, please send your username and the name of the program you are trying to install to: nokia.forum.team@nokia.com and we will create the serial number for you manually.
    http://discussion.forum.nokia.com/fo...ad.php?t=85872
    regards,
    Peter

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