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Archived:CVideoPlayerUtility does not display video on E72 devices (Known Issue)

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Archived.pngArchived: This article is archived because it is not considered relevant for third-party developers creating commercial solutions today. If you think this article is still relevant, let us know by adding the template {{ReviewForRemovalFromArchive|user=~~~~|write your reason here}}.

Article Metadata
Tested with
Devices(s): Nokia E72, E52,C5-00
Platform(s): S60 3rd Edition, Feature Pack 2
S60 3rd Edition FP2
Platform Security
Signing Required: DevCert
Capabilities: WriteDeviceData
Keywords: CVideoPlayerUtility, E-series
Created: User:Kbwiki (10 Dec 2010)
Last edited: hamishwillee (14 Jun 2013)


Video content cannot be seen on some E-series devices (E72,E62, E52,C5-00 etc.) when using the CVideoPlayerUtility class to play video clips. The same class can play the video files successfully on most N-series devices such as N78, N73, 5800 XpressMusic, 5230, and so on. They can be played in non-fullscreen mode and fullscreen mode also.

However, when the same video clip and same application is used on E72 and E62, only sound works and there is no video. Instead a blank screen is visible. The clip can be played in RealPlayer on the same device normally (with both audio and video).

How to reproduce

Use the application from the following link: How to play a video file using CVideoPlayerUtility


You need to add the WriteDeviceData capability to the application in order to see the video.

This page was last modified on 14 June 2013, at 05:10.
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