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Updating a MIDlet on the memory card does not work correctly with Symbian backup and restore (Known Issue)

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Article Metadata
Tested with
Devices(s): All S60 3rd Edition, Feature Pack 2 and S60 5th Edition devices
Created: User:Kbwiki (02 Nov 2009)
Last edited: hamishwillee (22 Jul 2013)


Updating a MIDlet on the memory card fails after a backup restore.

How to reproduce

  1. Install a MIDlet on the memory card.
  2. Perform a phone memory backup with the File Manager application.
    Depending on the edition and device model, File Manager can be found in one of the following folders:
    • Applications (S60 5th Edition devices)
    • Office (E-Series and XpressMusic devices)
    • Organiser (E-Series and XpressMusic devices)
    • Settings (Nokia 6790 Surge)
    • Tools (N-Series devices)
    On newer S60 3rd Edition, Feature Pack 2 and S60 5th Edition devices, the backup option can be found by pressing Options (LSK) from File Browser. On older S60 3rd Edition, Feature Pack 2 devices, Backup can be found on the File Manager's list of drives.
  3. After backup, reinstall the MIDlet.
  4. Perform restore by using File Manager.
  5. After device reboot, try to reinstall the MIDlet (regardless of version number) either on the phone or on the memory card.
    For the affected devices, the installer prompts Unable to install.
  6. Do a power cycle, i.e. turn the device off and turn it on again. Perform step 5. For the affected devices, the installer still prompts Unable to install.


Currently no solution available.

This page was last modified on 22 July 2013, at 21:48.
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