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Archived:CTelephony::DialNewCall() API gives connection error in dual mode (Known Issue)

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[[Category:Known Issue]][[Category:Symbian C++]]
 
[[Category:Known Issue]][[Category:Symbian C++]]
 
[[Category:Telephony]][[Category:S60 3rd Edition]][[Category:S60 3rd Edition, Feature Pack 1]]
 
[[Category:Telephony]][[Category:S60 3rd Edition]][[Category:S60 3rd Edition, Feature Pack 1]]
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{{KBKI}}
 
{{KBKI}}
 
This known issue was originally created by '''Krugliy''' and has been verified by Forum Nokia.  
 
This known issue was originally created by '''Krugliy''' and has been verified by Forum Nokia.  
{|style="background:#eceff2" width="660px" border="1" cellpadding="5" cellspacing="0"
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{{KnowledgeBase
|-
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|id=KIS000892
|'''ID''' ||KIS000892
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|platform=S60 3rd Edition<br> 3rd Edition, FP1
|'''Creation date''' ||April 16, 2008
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|devices=S60 3rd Edition 3G devices
|-
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|category=Symbian C++
|'''Platform''' ||S60 3rd Edition<br> 3rd Edition, FP1
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|subcategory=Telephony
|'''Devices''' ||S60 3rd Edition 3G devices
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|creationdate=April 16, 2008
|-
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|keywords=
|'''Category''' ||Symbian C++
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}}
|'''Sub-Category''' ||Telephony
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|}
+
  
 
==Description==
 
==Description==
 
 
After programmatically hanging up an outgoing call created by the user or by another application, (using, for example, <tt>CPhCltCommandHandler::Chup()</tt> or the ''Phone Client API''), an attempt to create a new call may fail.
 
After programmatically hanging up an outgoing call created by the user or by another application, (using, for example, <tt>CPhCltCommandHandler::Chup()</tt> or the ''Phone Client API''), an attempt to create a new call may fail.
  
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Note that this behavior has only been observed in 3G networks when using a device in 2/3G dual mode.
 
Note that this behavior has only been observed in 3G networks when using a device in 2/3G dual mode.
 
  
 
==Solution==
 
==Solution==
 
 
No known solutions for 3G (dual) network mode, however adding a delay between hangup and call creation increases the success rate. It has been also observed that new firmware versions do not have this problem anymore; for example, the issue cannot be reproduced with Nokia N95 sw v20.0.015.
 
No known solutions for 3G (dual) network mode, however adding a delay between hangup and call creation increases the success rate. It has been also observed that new firmware versions do not have this problem anymore; for example, the issue cannot be reproduced with Nokia N95 sw v20.0.015.

Revision as of 20:18, 27 October 2008


Template:KBKI This known issue was originally created by Krugliy and has been verified by Forum Nokia.

Article Metadata
Tested with
Devices(s): S60 3rd Edition 3G devices
Compatibility
Platform(s): S60 3rd Edition
3rd Edition, FP1
S60 3rd Edition FP1
S60 3rd Edition (initial release)
Article
Created: (16 Apr 2008)
Last edited: extkbeditor2 (27 Oct 2008)

Description

After programmatically hanging up an outgoing call created by the user or by another application, (using, for example, CPhCltCommandHandler::Chup() or the Phone Client API), an attempt to create a new call may fail.

When the device is in a 3G network and a new call is established immediately after the previous call has been terminated, call creation may fail with the telephony application displaying a Disconnected note.

Note that this behavior has only been observed in 3G networks when using a device in 2/3G dual mode.

Solution

No known solutions for 3G (dual) network mode, however adding a delay between hangup and call creation increases the success rate. It has been also observed that new firmware versions do not have this problem anymore; for example, the issue cannot be reproduced with Nokia N95 sw v20.0.015.

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