Revision as of 20:18, 27 October 2008 by extkbeditor2 (Talk | contribs)

Archived:CTelephony::DialNewCall() API gives connection error in dual mode (Known Issue)

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Template:KBKI This known issue was originally created by Krugliy and has been verified by Forum Nokia.

Article Metadata
Tested with
Devices(s): S60 3rd Edition 3G devices
Platform(s): S60 3rd Edition
3rd Edition, FP1
S60 3rd Edition FP1
S60 3rd Edition (initial release)
Created: (16 Apr 2008)
Last edited: extkbeditor2 (27 Oct 2008)


After programmatically hanging up an outgoing call created by the user or by another application, (using, for example, CPhCltCommandHandler::Chup() or the Phone Client API), an attempt to create a new call may fail.

When the device is in a 3G network and a new call is established immediately after the previous call has been terminated, call creation may fail with the telephony application displaying a Disconnected note.

Note that this behavior has only been observed in 3G networks when using a device in 2/3G dual mode.


No known solutions for 3G (dual) network mode, however adding a delay between hangup and call creation increases the success rate. It has been also observed that new firmware versions do not have this problem anymore; for example, the issue cannot be reproduced with Nokia N95 sw v20.0.015.

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