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Archived:Context-sensitive help not available for applications having a UID from the unprotected range (Known Issue)

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Revision as of 07:36, 27 February 2012

Article Metadata
Compatibility
Platform(s): S60 3rd Edition
Symbian
S60 3rd Edition (initial release)
Article
Created: User:Technical writer 1 (20 Aug 2007)
Last edited: hamishwillee (27 Feb 2012)

Archived.pngArchived: This article is archived because it is not considered relevant for third-party developers creating commercial solutions today. If you think this article is still relevant, let us know by adding the template {{ReviewForRemovalFromArchive|user=~~~~|write your reason here}}.

Description

When an application provides context-sensitive help using the system Help application, the Help application starts but gives the error message "No help topics available". This happens when the application UID3 is in the unprotected range.
More information about Symbian protected/unprotected UIDs and Symbian Signed is available at www.symbiansigned.com.

How to reproduce

N/A

Solution

Apply for a protected UID from Symbian and use it as the application UID3.

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