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Archived:Context-sensitive help not available for applications having a UID from the unprotected range (Known Issue)

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{{KnowledgeBase
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|id=KIS000529
=====Context-sensitive help not available for applications having a UID from the unprotected range=====
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|platform=S60 3rd Edition
|KIS000529
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|devices=
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|subcategory=
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|creationdate=December 19, 2006
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|keywords=
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}}
  
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==Description==
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When an application provides context-sensitive help using the system Help application, the Help application starts but gives the error message "No help topics available". This happens when the application UID3 is in the unprotected range.<br>More information about Symbian protected/unprotected UIDs and Symbian Signed is available at www.symbiansigned.com.
=====Overview=====
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==How to reproduce==
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N/A
=====Reported against=====
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|colspan = "2"|S60 3rd Edition
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==Solution==
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Apply for a protected UID from Symbian and use it as the application UID3.
=====Date identified=====
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|colspan = "2"|December 19, 2006
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=====Symptoms=====
 
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=====Detailed description=====
 
|colspan = "2"|When an application provides context-sensitive help using the system Help application, the Help application starts but gives the error message "No help topics available". This happens when the application UID3 is in the unprotected range.<br>More information about Symbian protected/unprotected UIDs and Symbian Signed is available at www.symbiansigned.com.
 
 
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=====How to reproduce=====
 
|colspan = "2"|N/A
 
 
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=====Solution=====
 
|colspan = "2"|Apply for a protected UID from Symbian and use it as the application UID3.
 
 
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[[Category:Known Issue]][[Category:Symbian C++]][[Category:S60 3rd Edition]]
 
[[Category:Known Issue]][[Category:Symbian C++]][[Category:S60 3rd Edition]]

Revision as of 16:24, 24 October 2008

Template:KBKI


Article Metadata
Compatibility
Platform(s): S60 3rd Edition
Symbian
S60 3rd Edition (initial release)
Article
Created: (19 Dec 2006)
Last edited: extkbeditor2 (24 Oct 2008)

Description

When an application provides context-sensitive help using the system Help application, the Help application starts but gives the error message "No help topics available". This happens when the application UID3 is in the unprotected range.
More information about Symbian protected/unprotected UIDs and Symbian Signed is available at www.symbiansigned.com.

How to reproduce

N/A

Solution

Apply for a protected UID from Symbian and use it as the application UID3.

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