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Software update instructions for Nokia Asha Software Platform phones

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[[Category:Nokia Asha Platform 1.0]][[Category:Nokia Asha]]
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[[Category:Nokia Asha Platform 1.0]][[Category:Nokia Asha]][[Category:Deployment/Installation]]
 
{{Abstract|Nokia’s software updates for the Nokia Asha phones introduce new features and improvements that let you to do even more with your phone. Updating your phone is easy – read below to find out how.  }}  
 
{{Abstract|Nokia’s software updates for the Nokia Asha phones introduce new features and improvements that let you to do even more with your phone. Updating your phone is easy – read below to find out how.  }}  
  
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|sourcecode= <!-- Link to example source code e.g. [[Media:The Code Example ZIP.zip]] -->
 
|sourcecode= <!-- Link to example source code e.g. [[Media:The Code Example ZIP.zip]] -->
 
|installfile= <!-- Link to installation file (e.g. [[Media:The Installation File.wgt]]) -->
 
|installfile= <!-- Link to installation file (e.g. [[Media:The Installation File.wgt]]) -->
|devices= <!-- Devices tested against - e.g. Nokia Lumia 928, Nokia Asha 501) -->
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|devices= Nokia Asha 500, Asha 500 Dual SIM, Asha 501, Asha 501 Dual SIM, Asha 502 Dual SIM, Asha 503 and Asha 503 Dual SIM
 
|sdk= <!-- SDK(s) built and tested against (e.g. Windows Phone 8.0 SDK) -->
 
|sdk= <!-- SDK(s) built and tested against (e.g. Windows Phone 8.0 SDK) -->
 
|dependencies= <!-- Any other/external dependencies e.g.: Google Maps Api v1.0 -->
 
|dependencies= <!-- Any other/external dependencies e.g.: Google Maps Api v1.0 -->
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}}
 
}}
  
== Compatibility==
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== How to update my Nokia Phone?==
  
Nokia Asha 500, Asha 500 Dual SIM, Asha 501, Asha 501 Dual SIM, Asha 502 Dual SIM, Asha 503 and Asha 503 Dual SIM.
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You can update your Nokia Asha phone Over the Air (OTA). With OTA updates you don’t need any cables or a computer; you can simply download and install the update using your phone and an Internet connection.
  
== How to update my Nokia Phone?==
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By default your phone will automatically check for updates every 8 days and you will be notified when an update is available for download. If an update was found, simply tap the notification message and click '''Update'''. You can also see the main features of the update by opening the “Release note” link. If you opened the release notes, you can return to the ''Phone update'' view by pressing the '''back''' button.
  
You can update your Nokia Asha phone Over the Air (OTA). With OTA updates you don’t need any cables or a computer; you can simply download and install the update using your phone and an internet connection.
+
If necessary, you can force the update check immediately by switching off and back on the ''Check via mobile data'' setting from the '''Settings > Phone update''' menu.  
  
By default your phone will automatically check for updates every 8 days and you will be notified when an update is available for download. If an update was found, simply tap the notification message and click “Update”. You can also see the main features of the update by opening the “Release note” link. If you opened the release notes, you can return to the “Phone update” view by pressing the “back” button.
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<gallery widths="240px" heights="320">
 +
File:Fota3.png|Notification that a new update is available
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File:Fota6.png|Check for (and start) update
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File:Fota8.png|Downloading update
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File:Fota11.png|Restart to update prompt
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File:Fota12.png|Installing updates
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File:Fota13.jpg|Installation progress
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</gallery>
  
If necessary, you can force the update check immediately by switching off and back on the "Check via mobile data" setting from the "Settings > Phone update” menu.
 
  
[[File:Fota3.png]] [[File:Fota6.png]] [[File:Fota8.png]] [[File:Fota11.png]] [[File:Fota12.png]] [[File:Fota13.jpg]]
 
 
{{#ev:youtube|9gtvzDaj7-4}}
 
  
 
== Get prepared for an update ==
 
== Get prepared for an update ==
  
* Software updates from Nokia are safe to install, and your settings, apps, photos, and text messages remain safe and sound. However, if you would like to create a backup, you can do that from “Settings > Backup > Create backup”.  This will create a backup of the phone settings and personal content to the memory card.
+
* Software updates from Nokia are safe to install, and your settings, apps, photos, and text messages remain safe and sound. However, if you would like to create a backup, you can do that from '''Settings > Backup > Create backup'''.  This will create a backup of the phone settings and personal content to the memory card.
 
+
 
* The size of an update package can be several megabytes, so to keep the data costs down, we recommend that you use a Wi-Fi connection. Nokia software updates are free of charge but if mobile data is used to download the update, data transmission costs may apply. For more info on the possible costs, contact your network service provider.
 
* The size of an update package can be several megabytes, so to keep the data costs down, we recommend that you use a Wi-Fi connection. Nokia software updates are free of charge but if mobile data is used to download the update, data transmission costs may apply. For more info on the possible costs, contact your network service provider.
 
 
* Check that your phone is set to the correct date and time. With a wrong date or time, your phone might not be able to access the updates.
 
* Check that your phone is set to the correct date and time. With a wrong date or time, your phone might not be able to access the updates.
 
 
* If the phone battery level is too low, your phone will prompt you to charge the battery before starting the update.
 
* If the phone battery level is too low, your phone will prompt you to charge the battery before starting the update.
 +
* In case there is not enough free space on the phone memory to start the update, you will be prompted to free up space. That can be done by, for example, removing some apps or other large items or moving them to the memory card.
  
* In case there is not enough free space on the phone memory to start the update, you will be prompted to free up space. That can be done by e.g.  removing some apps or other large items or moving them to the memory card.
 
  
 
== Trouble installing an update? ==  
 
== Trouble installing an update? ==  
  
 
If you have problems during the software update, you can try posting to [http://discussions.nokia.com/ Nokia Support Discussions] or [https://twitter.com/NokiaHelps Nokia Care Twitter] to solve them.
 
If you have problems during the software update, you can try posting to [http://discussions.nokia.com/ Nokia Support Discussions] or [https://twitter.com/NokiaHelps Nokia Care Twitter] to solve them.
 +
 +
== Video tutorial ==
 +
 +
{{#ev:youtube|9gtvzDaj7-4}}

Revision as of 07:57, 26 November 2013

Nokia’s software updates for the Nokia Asha phones introduce new features and improvements that let you to do even more with your phone. Updating your phone is easy – read below to find out how.

Article Metadata
Tested with
Devices(s): Nokia Asha 500, Asha 500 Dual SIM, Asha 501, Asha 501 Dual SIM, Asha 502 Dual SIM, Asha 503 and Asha 503 Dual SIM
CompatibilityArticle
Created: bloodredsky (20 Nov 2013)
Last edited: hamishwillee (26 Nov 2013)

Contents

How to update my Nokia Phone?

You can update your Nokia Asha phone Over the Air (OTA). With OTA updates you don’t need any cables or a computer; you can simply download and install the update using your phone and an Internet connection.

By default your phone will automatically check for updates every 8 days and you will be notified when an update is available for download. If an update was found, simply tap the notification message and click Update. You can also see the main features of the update by opening the “Release note” link. If you opened the release notes, you can return to the Phone update view by pressing the back button.

If necessary, you can force the update check immediately by switching off and back on the Check via mobile data setting from the Settings > Phone update menu.


Get prepared for an update

  • Software updates from Nokia are safe to install, and your settings, apps, photos, and text messages remain safe and sound. However, if you would like to create a backup, you can do that from Settings > Backup > Create backup. This will create a backup of the phone settings and personal content to the memory card.
  • The size of an update package can be several megabytes, so to keep the data costs down, we recommend that you use a Wi-Fi connection. Nokia software updates are free of charge but if mobile data is used to download the update, data transmission costs may apply. For more info on the possible costs, contact your network service provider.
  • Check that your phone is set to the correct date and time. With a wrong date or time, your phone might not be able to access the updates.
  • If the phone battery level is too low, your phone will prompt you to charge the battery before starting the update.
  • In case there is not enough free space on the phone memory to start the update, you will be prompted to free up space. That can be done by, for example, removing some apps or other large items or moving them to the memory card.


Trouble installing an update?

If you have problems during the software update, you can try posting to Nokia Support Discussions or Nokia Care Twitter to solve them.

Video tutorial

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